RR

hello,

winxp sp3, 4cores 4 gb ram

1 - i downloaded latest aris express installation,

2 - after instalation ive got unable to import aplication error msg

3 - i updated java 1.6.0-037 to latest 1.7.0-09

4 - restarted setup and thist time got successfully installed msg, but cant find it nowhere, even in java cahche directory, even after changing to another drive and running again. also cant find it inside java under application nor elsewhere...

5 - tried deleting cache and again instalation succesfull and again nowhere on computer can be found...

6 - tried downgarding java and the same story from the begining...

loosing faith, any idea?

by Tamara Stawicka
Posted on Mon, 02/09/2015 - 17:24

Hello,

I need your help. I can't install ARIS Express. I have following error code:

Error Code:      -5001 : 0x80070002

Error Information:

>SetupNew\setup.cpp (142)

PAPP:

PVENDOR:

PGUID:

$

@Windows 7 / Server 2008 R2 Service Pack 0 (7600) 

IE Version: 9.11.9600.17498.

Can you help me?

 

0
by Frank Weyand
Posted on Tue, 06/02/2015 - 08:16

Hi Tamara,

we still not found out what the problem is. We have hundreds of downloads per week, but there is a (very small) percentage of users, where the download stops. This might have many reasons, proxies, whatever...

This is a link to amazon cloud s3, with the same file. Can you try this out?

http://arisexpress-download.s3.amazonaws.com/7.1.0.895215/aris-express-setup.exe (link is external)

If this is successful for you, we will change the download location to amazon clould generally.

Bye,

Frank

0

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