Hello,
So yesterday all of a sudden the ARIS Architect and Designer froze and crashed on all clients sequentially. Then when we tried to reopen it again all databases were found deleted. We tried again to close and reopen the designer, we couldn't open it. Whenever we enter username and password we get an error message " Unable to access aris server. Connection error eg. port might be in use".
We checked the connections but nothing changed same error. We even shut this machine holding the client and reopened an old machine to check for backup databases; same error can't access ARIS Server.
Quick help is needed please.
Many Thanks.