SG

I registered for ARIS cloud two hours back but still didn't get an email regarding my account details  for login.

Do needful.

 

Thanks

by Christoph Lorenz
Posted on Tue, 06/08/2021 - 12:51

Hi Sheilendra
Currently we are examining this effect and will come back as soon we have news.
Best regards

Christoph

0
by Christoph Lorenz
Posted on Wed, 06/09/2021 - 15:03

Hi Sheilendra
Could you please try again to create an ARIS Cloud Project room?

Thanks in advance
Christoph

0
by Fabio Sanchez
Posted on Mon, 06/14/2021 - 08:24

I can´t acess the totatlity of my available products.

The registration e-mail didn´t stil arrive and I can access only ARIS process mining.

Can Help-me?

 Best regards.

 

Fábio Sanchez

0
by Eva Klein
Badge for 'Community Team' achievement
Posted on Mon, 06/14/2021 - 09:36

In reply to by fabiosanchez

Dear Fabio,

I apologize for the inconvenience. Unfortunately, an issue occurred during the creation of your ARIS Elements project room.

I would kindly ask you to create a new room.

Kind regards,
Eva

0
by Fabio Sanchez
Posted on Mon, 06/14/2021 - 14:46

In reply to by Eva Klein

Hello Eva. 

I can´t access the ARIS Elements. My session shows only the room created to the ARIS process mining and I can´t reset my password. The system not permit this situation. It shows the message (see attached file)

And now I don't have to create a new room.

Is it possible verify another solution to my issue?

Best regards.

 

Fábio Sanchez

 

File attachments
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by Eva Klein
Badge for 'Community Team' achievement
Posted on Mon, 06/14/2021 - 15:28

In reply to by fabiosanchez

Dear Fabio,

as I said in my comment above the creation of your ARIS Elements project room failed. Therefore, you didn't receive any login data and cannot use this room.

Unfortunately, you have to create a new ARIS Elements project room, there is no other way.

Sorry for the inconvenience.

Kind regards,
Eva

 

0

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