JF

Hi everyone,

I have the ARIS Architect Designer 9.6 university version with the local database settings. I already used this program and build EPK's. A few days ago there appeared a problem: [see attachment]

It means that I own no licence for the use of the program. Indeed, I have a licence and it is valid till the beginning of the next year. Now I don't know how to get my data and how to solve the problem? Do you have any experiences and answers?

Thanks!

Johanna

File attachments
by Frank Weyand
Posted on Fri, 09/19/2014 - 09:10

Hi Johanna,

plase contact the SAG support contact. Thank you.

Bye,

Frank

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by Johanna Fuchs Author
Posted on Fri, 09/19/2014 - 15:07

Hi!

Unfortunately, I got no answer on both mails. By the phone call there were probably communication problems.

Probably, I will have to uninstall the software again...

Bye,

Johanna

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