None of the reports generated in UMC open. | ARIS BPM Community

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SY

Posted by Suresh Yenamareddy

Posted on Mon, 09/26/2016 - 13:14 in Administration & User Management

Hi,

When I try generating reports on my Prod UMC, a 0KB XLS gets generated without any data in it. But when try to generate the same report on my dev environment UMC, it works. I get this below error message when I try to open that 0KB file. Could you please help me with this issue.

Thanks,

Suresh.

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by André Vitor Oliveira

Posted on Tue, 09/27/2016 - 18:33

Hi Suresh,

Which browser are you using ? Try to use another one and when choose to do the download of report instead of open automatically by browser. Also try to run some statistic report from UMC and check the results.

BR,

AO

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SY

by Suresh Yenamareddy Author

Posted on Thu, 10/06/2016 - 11:16

Hi AO,

I tried running it on both IE and chrome but they don't work and tried got the same result for all the reports that are under "generate reports".

Regards,

Suresh.

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