TG

Hello,

I installed ARIS 9.5 on two machines about 2 months ago.  Now, on one of the ARIS instances I am having an issue trying to connect to a LOCAL ARIS server

.

 

The other ARIS instance works just fine.  I am running ARIS 9.5 on a Windows 8.1 virtual machine.  I have confirmed that the ARIS LOCAL 9.0 service is in fact running.  Not sure if this is helpful, but I found the following in the ARIS_LOCAL_default_Feb_4,_2014 log file:

2014-02-12T06:04:08,428 INFO - [server access] connecting server ... 2014-02-12T06:04:08,428 INFO -  2014-02-12T06:04:08,428 INFO - [server access] retrieving server connection data 2014-02-12T06:04:08,428 INFO - [server access] - appserver : VAILTECHNOL6D93 2014-02-12T06:04:09,554 INFO - [server access] - appserver (FQN) : 10.211.55.3 2014-02-12T06:04:09,554 INFO - [server access] - tenant : default 2014-02-12T06:04:09,554 INFO - [server access] - port      : 14103 2014-02-12T06:04:09,554 INFO - [server access] - SSL port  : null 2014-02-12T06:04:09,554 INFO - [server access] - use SSL   : false 2014-02-12T06:04:09,554 INFO - [server access] - use Tunnel   : false 2014-02-12T06:04:09,554 INFO - [server access] starting client profile ... 2014-02-12T06:04:09,554 INFO - [server access] asking server dispatcher for new BL manager ... 2014-02-12T06:04:09,679 INFO - [server access] found BL manager 2014-02-12T06:04:09,757 INFO - [server access] Started keep alive thread for server: LOCAL 2014-02-12T06:04:09,757 INFO - [connection: LOCAL] loading... 2014-02-12T06:04:09,881 SEVERE -  com.aris.modeling.common.serverremoteapi.core.ariscommon.ServerException: Internal error: Connection to ARIS Design Server is invalid (database session). at com.aris.modeling.server.bl.core.AServerExceptionFactory.createServerException(AServerExceptionFactory.java:79) at com.aris.modeling.server.bl.core.AServerExceptionFactory.createException(AServerExceptionFactory.java:39) at com.aris.modeling.server.bl.core.AArisComponent.getDbSession(AArisComponent.java:62) at com.aris.modeling.server.bl.core.AArisComponent.getArisDbSession(AArisComponent.java:77) at com.aris.modeling.server.bl.components.webdesigner.ADesigner.createContext(ADesigner.java:607) at com.aris.modeling.server.bl.components.webdesigner.ADesigner.getArisRootInfo(ADesigner.java:412) at sun.reflect.GeneratedMethodAccessor320.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.idsscheer.remoting.DispatcherServlet.handle(DispatcherServlet.java:133) at com.idsscheer.remoting.DispatcherServlet.doPost(DispatcherServlet.java:63) at javax.servlet.http.HttpServlet.service(HttpServlet.java:647) at javax.servlet.http.HttpServlet.service(HttpServlet.java:728) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.idsscheer.aris.umc.security.servlet.filter.AbstractLicenseFilter.doFilter(AbstractLicenseFilter.java:90) at com.idsscheer.aris.umc.security.servlet.filter.UmcLicenseTenantCheckFilter.doFilter(UmcLicenseTenantCheckFilter.java:46) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.softwareag.copernicus.web.servletFilter.GwtCacheControlFilter.doFilter(GwtCacheControlFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.aris.zkc.servlet.AZkcPreferredRoutingFilter.doFilter(AZkcPreferredRoutingFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.idsscheer.aris.umc.security.servlet.filter.AbstractAuthenticationFilter.doFilter(AbstractAuthenticationFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.idsscheer.aris.umc.security.servlet.filter.AbstractAuthenticationFilter.doFilter(AbstractAuthenticationFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) at org.apache.tomee.catalina.OpenEJBValve.invoke(OpenEJBValve.java:45) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99) at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:680) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1004) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:724) 2014-02-12T06:04:10,179 SEVERE -  com.aris.modeling.common.serverremoteapi.core.ariscommon.ServerException: Internal error: Connection to ARIS Design Server is invalid (database session). at com.aris.modeling.server.bl.core.AServerExceptionFactory.createServerException(AServerExceptionFactory.java:79) at com.aris.modeling.server.bl.core.AServerExceptionFactory.createException(AServerExceptionFactory.java:39) at com.aris.modeling.server.bl.core.AArisComponent.getDbSession(AArisComponent.java:62) at com.aris.modeling.server.bl.core.AArisComponent.getArisDbSession(AArisComponent.java:77) at com.aris.modeling.server.bl.components.webdesigner.ADesigner.createContext(ADesigner.java:607) at com.aris.modeling.server.bl.components.webdesigner.ADesigner.getArisRootInfo(ADesigner.java:412) at sun.reflect.GeneratedMethodAccessor320.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.idsscheer.remoting.DispatcherServlet.handle(DispatcherServlet.java:133) at com.idsscheer.remoting.DispatcherServlet.doPost(DispatcherServlet.java:63) at javax.servlet.http.HttpServlet.service(HttpServlet.java:647) at javax.servlet.http.HttpServlet.service(HttpServlet.java:728) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.idsscheer.aris.umc.security.servlet.filter.AbstractLicenseFilter.doFilter(AbstractLicenseFilter.java:90) at com.idsscheer.aris.umc.security.servlet.filter.UmcLicenseTenantCheckFilter.doFilter(UmcLicenseTenantCheckFilter.java:46) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.softwareag.copernicus.web.servletFilter.GwtCacheControlFilter.doFilter(GwtCacheControlFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.aris.zkc.servlet.AZkcPreferredRoutingFilter.doFilter(AZkcPreferredRoutingFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.idsscheer.aris.umc.security.servlet.filter.AbstractAuthenticationFilter.doFilter(AbstractAuthenticationFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.idsscheer.aris.umc.security.servlet.filter.AbstractAuthenticationFilter.doFilter(AbstractAuthenticationFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) at org.apache.tomee.catalina.OpenEJBValve.invoke(OpenEJBValve.java:45) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99) at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:680) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1004) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:724)
by Eva Klein
Badge for 'Community Team' achievement
Posted on Tue, 04/08/2014 - 11:15

Hi Todd,

this issue can best be solved by contacting our support hotline in case you have a valid support contract.

Regards

Eva

0
by Kurt Kalmbach
Posted on Thu, 11/13/2014 - 21:54

Well that was the most unhelpful comment I've ever seen.

 

 

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock