VR
Hi all,
i got some problem with Aris Express.
First the programme has gone, so I cannot open anymore my files. Further, when I tried to reinstall the programme I got the following alerts messages:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>302 Found</title>
</head><body>
<h1>Found</h1>
<p>The document has moved <a href="https://10.10.192.1:12081?ZSCPRedirect=download.ariscommunity.com:::http://download.ariscommunity.com/express.jnlp?">here</a>.</p>
</body></html>
JNLParseException [ Impossibile analizzare il file di avvio. Errore alla riga 4.]
at com.sun.javaws.jnl.XMLFormat.throwNewException(Unknown Source)
at com.sun.javaws.jnl.XMLFormat.parse(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main.access$000(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
WARNING: <body> tag is not closed correctly Exception parsing xml at line 4
at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)
at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)
at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)
at com.sun.deploy.xml.XMLParser.parse(Unknown Source)
at com.sun.javaws.jnl.XMLFormat.throwNewException(Unknown Source)
at com.sun.javaws.jnl.XMLFormat.parse(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main.access$000(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
This is why I choose to update Java to "Java 7.7 build 1.7.0_07-b11" with Windows XP, but the problem remains the same.
What should I do to solve my problem?
Hi JF,
clear the Java cache is simple:
- Click Start -> Control Panel
- Search Java in Search Control Panel box usually on top right of Control Panel window.
- Double-click the Java icon in the control panel and the Java Control Panel appears.
- Click Settings under Temporary Internet Files
- Click Delete Files
- The Delete Temporary Files dialog box appears and click OK on Delete Temporary Files window. Note: This deletes all the Downloaded Applications and Applets from the cache
- Click OK on Temporary Files Settings window.
If this does not work I suggest to download the new version of Java from the Website, install it and then download ArisExpress again (+install it).
I'm not a tech too, other suggestions/comments are appreciated.
However JF, please tell me if my procedure works.
Veronica,
your procedure went perfectly well!
I had the installation process going up to the end in a few minuts and ARIS express is now 'integrated in the desktop', I suppose this means it's reacheable through an icon on the main W7 menu...
One more point, if I may abuse of your great expertise : is-tu possible to change the default location of ARIS express files, ie, it has been assigned on C:\Users\JFC\Documents\ARIS Express?
In order to facilitate and speed backup process, I load all my users data on my D:/ disk : if possible could-you explain where I can change this default location?
Many Thanks again,
JF
