WB

I am trying to install ARIS Express on Firefox 5.1 and am getting the following exception when i try to upload the tool.

What could the problem be?

 

com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://download.ariscommunity.com/antlr.jar

at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)

at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source)

at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source)

at com.sun.javaws.Launcher.downloadResources(Unknown Source)

at com.sun.javaws.Launcher.prepareLaunchFile(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

 

by Frank Weyand
Posted on Mon, 01/11/2010 - 16:21

Hi,

please check the JRE you're using. You're probably using an outdated version.

We need 1.6.0 update 10 or higher. Current version is 1.6.0 update 17.

Bye,

Frank

0
by william brown Author
Posted on Mon, 01/11/2010 - 23:27

Thank you. I upgraded the JRE to 17 (from 6) and that solved my problem.

0

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