Good Morning everybody,
We are launching an ARIS BPM project in a telecommunication company. Our goals are
- To put together enterprise key processes in a relevant ARIS data base
- To make ARIS process models used in all project phases
- To identify performance indicators in order to optimise processes
We would be pleased if you share with us some of your experiences, best practices and lessons learnt about such projects in the telecommunication sector.
Best regards.
Tim Ruijters on
Dear Abir,
You ask specifically for best practices and lessons learnt in the telecommunication sector.
I think, when you talk about best practices and lessons learnt the industry doesn't matter. What matters is the the organisation you work in.
So my question is, can you give some information about your organisation. How big is the BPM team? Do you work with business analists? How many? What are they working on? Have you chosen I central or decentral approach regarding BPM? Have you set up a plan to implement a BPM way of thinking? What are your goals?
A lot of questions...
I think that if you give us some answers/ tell us something about the situation. People can give beter advise.
Cheers,
Tim Ruijters