Dear all,
I've got the following message on log files, when I update Aris Design Server 9.6 with MS SQL to Aris Design Server 9.8.
ERROR | wrapper | 2016/06/14 20:05:10 | Shutdown failed: Timed out waiting for the JVM to terminate.
ERROR | wrapper | 2016/06/14 20:05:10 | JVM did not exit on request.
ERROR | wrapper | 2016/06/14 20:05:10 | Attempt to terminate process failed: Acceso denegado. (0x5)
STATUS | wrapper | 2016/06/14 20:05:10 | <-- Wrapper Stopped
STATUS | wrapper | 2016/06/14 22:29:21 | --> Wrapper Started as Service
STATUS | wrapper | 2016/06/14 22:29:21 | Java Service Wrapper Standard Edition 64-bit 3.5.24
STATUS | wrapper | 2016/06/14 22:29:21 | Copyright (C) 1999-2014 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2016/06/14 22:29:21 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2016/06/14 22:29:21 | Licensed to Software AG for ARISCloudAgent
STATUS | wrapper | 2016/06/14 22:29:21 |
STATUS | wrapper | 2016/06/14 22:29:22 | Launching a JVM...
ERROR | wrapper | 2016/06/14 22:29:53 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR | wrapper | 2016/06/14 22:29:54 | JVM did not exit on request, termination requested.
ERROR | wrapper | 2016/06/14 22:30:09 | Failed to terminate the JVM, abort all restart.
ERROR | wrapper | 2016/06/14 22:30:09 | Failed to terminate the JVM.
STATUS | wrapper | 2016/06/14 22:30:10 | <-- Wrapper Stopped
STATUS | wrapperm | 2016/06/14 22:30:11 | ARIS Agent 9.8 service removed.
ERROR | wrapperm | 2016/06/14 22:30:11 | Unable to install the ARIS Agent 9.8 service - El servicio especificado se ha marcado para ser eliminado. (0x430)
Any tip?
Thanks
Aleix
Well, the logfile seems at the end incomplete. But for the most part the setup was unable to update ARIS Agent. Seems as if you had the ARIS Cloud Controller window still open when the setup was trying to update your installation.
Did you resolve it by now?
Cheers
Rune