Recovering a process created which was deleted - HELP

Posted by Alexandra Nicolae

Posted on Wed, 09/06/2023 - 09:32 in ARIS Cloud Support

Hello,

We deleted a folder and a process by mistake, is there any chance to be recovered?

Maybe all the objectes and models deleted are stocked in the database? The project room is totalsoftadv and the process name is Programare self service online Analize si Investigatii.

So actually the process exists, but there where deleted some objects inside when I deleted a folder (probably the object were copied with occurence and I would like to recover the original and full process.

Thank you.

ARIS 10

by M. Zschuckelt

Posted on Tue, 09/12/2023 - 17:45

Hello,

this could be done from a backup of your database or project room, if you have such. If you don't have the administrative privileges to achieve this yourself, you could open a support ticket with your request.