AA

Dears;

when we run the Acc and run "startall" and "list" commands, I found that there is a deactivated service, which is "dashboarding_m DEACTIVATED 10.0.21.0 com.aris.dashboarding.dashboarding-run-prod". I have tried to use the "stopall" command followed by "startall", but the issue persists. As shown in the screenshots below:

What could be the problem?

by Veronika Ellermann
Posted on Sun, 03/12/2023 - 14:47

Hi,

Did you try: "start dashboarding_m"?

And: do you have licenses in place for Aware?

Best,

Veronika

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Mon, 03/13/2023 - 09:49

Dear Amani,

I guess you have not chosen ARIS Aware in the ARIS Server setup. If you left that option unchecked, then you won't get the dashboarding (=ARIS Aware) component activated.

If you have purchased ARIS including ARIS Aware (dashboarding), and have imported the necessary license keys, you could simply activated that runnable in ARIS Cloud Controller:

activate dashboarding_m

And I suggest to follow the ARIS Help how to add the out-of-the-box dashboards to get some meaningful examples into your ARIS installation: How to make dashboards available

Cheers
Runè

0

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