when we run the Acc and run "startall" and "list" commands, I found that there is a deactivated service, which is "dashboarding_m DEACTIVATED 10.0.21.0 com.aris.dashboarding.dashboarding-run-prod". I have tried to use the "stopall" command followed by "startall", but the issue persists. As shown in the screenshots below:
I guess you have not chosen ARIS Aware in the ARIS Server setup. If you left that option unchecked, then you won't get the dashboarding (=ARIS Aware) component activated.
If you have purchased ARIS including ARIS Aware (dashboarding), and have imported the necessary license keys, you could simply activated that runnable in ARIS Cloud Controller:
activate dashboarding_m
And I suggest to follow the ARIS Help how to add the out-of-the-box dashboards to get some meaningful examples into your ARIS installation: How to make dashboards available
