AA

Dears;

when we run the Acc and run "startall" and "list" commands, I found that there is a deactivated service, which is "dashboarding_m DEACTIVATED 10.0.21.0 com.aris.dashboarding.dashboarding-run-prod". I have tried to use the "stopall" command followed by "startall", but the issue persists. As shown in the screenshots below:

What could be the problem?