Hi,
We noticed the following problem when using ARIS Cloud Basic edition.
When deleting object occurrences from models, the connection occurrences are deleted successfully. However, the connection definitions remain in the database. For example, if I have created an EPC where the role "Customer Representative" carries out "Function 1" and "Function 2", if I delete function 1 from the model, when I go to the Portal view and select the role "Customer Representative" I see that is connected with "Function 1" and "Function 2" which is wrong.
This happens because the database is not reorganized? How can this be resolved? Can we ask ARIS Cloud Support to reorganize the database?
Thanks,
Augustina
Jutta Michely on
Augustina,
you are right. The information is still available on definition level. Your database needs to be reorganized. Please contact the colleagues from ARIS Cloud Support for help.
Regards,
Jutta