aris admisnitration

Posted by lucia ballerini

Posted on Fri, 06/09/2023 - 14:55 in ARIS Cloud Support

hello everybody,

I have an issue with Aris cloud Advanced Administration.

I have a designer licence and 5 viewers. The designer ha all permissions, due to an error, it has been deleted the permissin on this user for administration and I now I don't know how to restore it. Can ypu help me with suggestions?

Thank you

Lucia

ARIS Advanced

111

by Eva Klein

Posted on Mon, 06/12/2023 - 14:22

Dear Lucia,

could you please share the project room name with me. I will check the system.

Kind regards
Eva

by lucia ballerini Author

Posted on Wed, 06/14/2023 - 15:08

the name is: fiora1

thank you

by Eva Klein

Posted on Thu, 06/15/2023 - 16:11

Does someone else in the project room has the project room management privilege? If so, this user can assign it to your account. If not, please open a support ticket for our support team via the knowledge bot in the ARIS or https://empower.softwareag.com.

Kind regards,
Eva

aris admisnitration

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