Hi,
some of our clients when running their script, it export graphics to a word document, gives the following error - "Error while accessing file "D:\Program Files\ARIS7.1\server\temp\ReportTemp\5\ARF29367.tmp".
Usually they get it when running the script from the installed BA instance, and some when using the web based installed instance of Designer. It occurs when the script, using the OutGraphic command puts the graphic of the model in the document.
Do anyone have an idea why some would get this error and others not.
Ciska
Torsten Haase on
Hi,
This can happen if a graphic cannot be created due to one of the following reasons:
- an image file (maybe used for document header) has not been imported to the server or cannot be read
- a model graphic is too large and a memory exception occurs
Maybe the server log contains further details.
From the next release (ARIS 7.1, Service Release 3) this message will not occur anymore. There will be a small error image in the report output instead.