We have ARIS installed on a Large Scenario because we think that the worst possibility is that 100 users will log in concurrently. Unfortunately when it gets less than 100 user log in concurrently, the server turns on and off.

We've installed on a server with 52 GB of RAM and 24 CPU Cores. Based on the System Requirement, it's more than enough.

Is there any settings that I can configure to prevent the random downtime?

by André Vitor Oliveira
Posted on Thu, 02/15/2024 - 18:56


You can monitoring the ARIS while the users are working, for example you can open the ARIS Health Checks to see if some bottleneck are visible. Just open the and do a login using system or superuser account in tenant Master, then is possible to run the "heart" icon to collect the information from Server. 

If you're facing some high memory consume will display and which component is getting more resources...



Featured achievement

Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks


icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon