Deinstallation ARIS Connect Server

Hi

Is immportant to know the problem by seeing the log "ARIS_Install_full.log", usually could be related by not enough requirements to run the Large installation or something else, but this is a guess.

However to install you will need to do via Linux :)

For example to Red hat usally the packages are:

Red Hat
• aris-cloud-agent-<version>.x86_64.rpm
• aris-acc-<version>-1.x86_64.rpm

To uninstall already existing version:
 
rpm -e {page name}

Eg: rpm -e aris10-acc.x86_64
      rpm -e aris10-cloud-agent.x86_64


BR
AO

Hi André

Thank you for your help!

I've attached the log-file of installation to this comment now.

So even if I uninstall aris10-acc.x86_64 and aris10-cloud-agent.x86_64 from a Linux machine and reinstall them, remote installation from a Windows machine won't work?

Note: I installed ARIS Connect Server from a Windows computer that already had ARIS Connect Server installed with a connected database that was hosted on a different server.

Removed ACC using rpm -e aris10-acc-10.0.22.3295151.x86_64
Uninstalled ARIS Administrator using rpm -e aris10adm-10.0.22.3295151.x86_64
Removed ARIS Cloud Agent using rpm -e aris10-cloud-agent-10.0.22.3295151.x86_64
Installed all these three packages again in the same sequence.
Then, from another computer running Windows, I started remote installation of ARIS Connect Server.
As a test, I chose the minimum (s) type of installation.
The installation started, but unfortunately was interrupted again with the same error "Unable to start the system up to app type 'zoo'. The command failed."

I tried running AAC:
1. Starting ACC using the command sh acc10.sh
2. We get to the ACC command line. We enter the command to add node: add node localhost localhost Clous g3h31m
System response:
Agent at localhost:14000 added successfully with logical node name localhost.
There was a warning:
Could not validate Zookeeper ensemble.
cause:
The ACC config parameter zkmgr.zookeeper.app.type is not set.
3. Set node by default with the command: set current node localhost
System response:
Node localhost is set as current node.
4. Check the running services using the command: list
System response:
Node localhost - 16 installed runnables.
ID              State    Version    Type                                                               
zoo_s           FAILED   10.0.22.0  com.aris.runnables.zookeeper-run-prod                              
postgres_s      STOPPED  10.0.22.0  com.aris.runnables.PostgreSQL-run-prod                             
cloudsearch_s   STOPPED  10.0.22.0  com.aris.cip.y-cloudsearch-run-prod                                
elastic_s       STOPPED  10.0.22.0  com.aris.runnables.elasticsearch-run-prod                          
umcadmin_s      STOPPED  10.0.22.0  com.aris.umcadmin.y-umcadmin-run-prod                              
adsadmin_s      STOPPED  10.0.22.0  com.aris.adsadmin.y-adsadmin-run-prod                              
abs_s           STOPPED  10.0.22.0  com.aris.modeling.components.y-server-run-prod                     
octopus_s       STOPPED  10.0.22.0  com.aris.octopus.y-octopus_server-run-prod                         
apg_s           STOPPED  10.0.22.0  com.aris.age.age-run-prod                                          
copernicus_s    STOPPED  10.0.22.0  com.aris.copernicus.copernicus-portal-server-run-prod              
ecp_s           STOPPED  10.0.22.0  com.aris.runnables.ecp-run-prod                                    
simulation_s    STOPPED  10.0.22.0  com.aris.modeling.components.simulationserver.y-simuserver-run-prod
loadbalancer_s  STOPPED  10.0.22.0  com.aris.runnables.httpd.httpd-run-prod                            
dashboarding_s  STOPPED  10.0.22.0  com.aris.dashboarding.dashboarding-run-prod                        
cdf_s           STOPPED  10.0.22.0  com.aris.runnables.y-cdf-run-prod                                  
ces_s           STOPPED  10.0.22.0  com.aris.ces.y-ces-run-prod

When trying to start all services using the startall command, the system responded:
Could not start all runnables on node localhost.
Unexpected error: Ant start exited with 1

On ariscommunity I found a post https://ariscommunity.com/users/norbertwalter/2019-09-12-startstop-local-aris-server-command-line-windows
In the post said that you can configure the zkmgr.zookeeper.app.type parameter using the command:
set acc zkmgr.zookeeper.app.type=zoo_local
After using this command, the system replied:
Successfully set ACC configuration parameter zkmgr.zookeeper.app.type to zoo_local.

Tried to start all services again with the startall command
The system replied:
Could not start all runnables on node localhost.
Unexpected error: Ant start exited with 1

When trying to start each service individually with the start <name> command, only "postgres_s" was able to start. 
After every failed start attempt, the same error "Could not start runnable <NAME> on node localhost: Ant start exited with 1" appeared.