Problems installing Aris Design Server remotely using Aris agent

Dear Jorge,

What's your use case for installing ARIS on a remote computer?

When you already have installed ARIS Agent via setup on the remote computer, why would you change back to local computer?

Is the corresponding Windows service of ARIS Agent running on the remote computer? If so, you would find logs in the installation folder on the remote computer.

And 10 hours is way too long for an ARIS installation.

Cheers

Rune

Hi Rune,

Thank you for your response.

Yesterday I ran the installation directly in the server following your advice. The installation failed. 

Searching in the log file I found the following errors. Do you have any idea of what could be the cause?

BUILD FAILED

INFO   | INFO |Thread-22| com.aris.prov.agent.lifecycle.ant.AntAdapter.ANT - [configure] F:\Aris_Designer_9_8\server\bin\agentLocalRepo\.unpacked\PostgreSQL-run-prod-98.4.0-windows64-runnable.zip\exec.xml:57: The following error occurred while executing this line:

INFO   | jvm 1    | 2016/04/27 14:56:42 | 2016-04-27 14:56:42,608|INFO |Thread-22| com.aris.prov.agent.lifecycle.ant.AntAdapter.ANT - [configure] F:\Aris_Designer_9_8\server\bin\agentLocalRepo\.unpacked\PostgreSQL-run-prod-98.4.0-windows64-runnable.zip\exec.xml:206: No message

ERROR|qtp759859779-29| com.aris.prov.agent.rest.resources.RunnableLifecycleResource - ConfigureErrorAnt configure exited with 1

INFO   | jvm 1    | 2016/04/27 14:56:43 | RunnableLifecycleException [status=ConfigureError, getMessage()=Ant configure exited with 1]

Hi Rune,

Thank you for your response.

Yesterday I ran the installation directly in the server following your advice. The installation failed. 

Searching in the log file I found the following errors. Do you have any idea of what could be the cause?

BUILD FAILED

INFO   | INFO |Thread-22| com.aris.prov.agent.lifecycle.ant.AntAdapter.ANT - [configure] F:\Aris_Designer_9_8\server\bin\agentLocalRepo\.unpacked\PostgreSQL-run-prod-98.4.0-windows64-runnable.zip\exec.xml:57: The following error occurred while executing this line:

INFO   | jvm 1    | 2016/04/27 14:56:42 | 2016-04-27 14:56:42,608|INFO |Thread-22| com.aris.prov.agent.lifecycle.ant.AntAdapter.ANT - [configure] F:\Aris_Designer_9_8\server\bin\agentLocalRepo\.unpacked\PostgreSQL-run-prod-98.4.0-windows64-runnable.zip\exec.xml:206: No message

ERROR|qtp759859779-29| com.aris.prov.agent.rest.resources.RunnableLifecycleResource - ConfigureErrorAnt configure exited with 1

INFO   | jvm 1    | 2016/04/27 14:56:43 | RunnableLifecycleException [status=ConfigureError, getMessage()=Ant configure exited with 1]

Is F: a local hard disk or a network drive or a SUBST drive?

It´s a local drive Rune