Problems installing Aris Design Server remotely using Aris agent

Posted by Jorge Cohen

Posted on Wed, 04/27/2016 - 16:36 in ARIS Cloud Support

Hi,

I'm Installing Aris Design Server 9.8 in a Windows Server remotely using Aris Agent.

Yesterday I launched the installation from my PC. After I put the remote agent credentials the process began and it was on for more than 10 hours until it disappeared

I checked the server and found no logs associated with the installation. Today I launched the installation again

I can see it running in the task monitor of my PC.

How could I verify if the process is running in the remote server? I couldn't find any logs and I cannot identify any process associated with this installation in the task manager of the remote server

21.7k

by Runé Becker

Posted on Wed, 04/27/2016 - 20:27

Dear Jorge,

What's your use case for installing ARIS on a remote computer?

When you already have installed ARIS Agent via setup on the remote computer, why would you change back to local computer?

Is the corresponding Windows service of ARIS Agent running on the remote computer? If so, you would find logs in the installation folder on the remote computer.

And 10 hours is way too long for an ARIS installation.

Cheers

Rune

by Jorge Cohen Author

Posted on Thu, 04/28/2016 - 16:32

Hi Rune,

Thank you for your response.

Yesterday I ran the installation directly in the server following your advice. The installation failed.

Searching in the log file I found the following errors. Do you have any idea of what could be the cause?

BUILD FAILED

INFO | INFO |Thread-22| com.aris.prov.agent.lifecycle.ant.AntAdapter.ANT - [configure] F:\Aris_Designer_9_8\server\bin\agentLocalRepo\.unpacked\PostgreSQL-run-prod-98.4.0-windows64-runnable.zip\exec.xml:57: The following error occurred while executing this line:

INFO | jvm 1 | 2016/04/27 14:56:42 | 2016-04-27 14:56:42,608|INFO |Thread-22| com.aris.prov.agent.lifecycle.ant.AntAdapter.ANT - [configure] F:\Aris_Designer_9_8\server\bin\agentLocalRepo\.unpacked\PostgreSQL-run-prod-98.4.0-windows64-runnable.zip\exec.xml:206: No message

ERROR|qtp759859779-29| com.aris.prov.agent.rest.resources.RunnableLifecycleResource - ConfigureErrorAnt configure exited with 1

INFO | jvm 1 | 2016/04/27 14:56:43 | RunnableLifecycleException [status=ConfigureError, getMessage()=Ant configure exited with 1]

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