I did not received all three E-Mails. Just the first two. I miss the third E-Mail with the login credentials. I already checked my spam folder.
7 Replies
It still did not work. I always get the same link to access ARIS Cloud shop and there is no voucher. It says that I have to pay for it.
I wrote to that email adress but got no answer.
Hi Jasmin,
I checked the system and your project room is there. Could you please check your mail folders or reset your password for the project room prozessmanagement8 via https://mc.ariscloud.com/forgot_password
Kind regards
Eva
I reset my password and it said that it will be sent to me by email. But it is already one hour ago and I still did not get the email with the password.
The initial email to reset the password I got but not the email with the actual password.
I checked all my email folders, there is no email.
Kind regards
Jasmin
Dear Jasmin,
did you receive the mail with the subject "ARIS Cloud - Reset your password"? If yes, this mail includes a confirmation link, please click on the link. After that you will receive another mail with the subject "ARIS Cloud - User Password reset" this contains the link to reset your password (Attention the link is only valid for 60 minutes).
If you didn't receive the first mail with subject "ARIS Cloud - Reset your password" please let us know.
Kind regards
Eva
I did receive the first email "ARIS CLoud - Reset your Password". And then I said that my password was reset and that I would get an email with the password but I did not get that email. So I did not get the second email "ARIS Cloud - User Password Reset".
Kind regards
Jasmin
Dear Jasmin,
The issue is, your university has some strict email filtering security mechanisms installed which are blocking our emails. Please consult your university’s data centre for help to allow emails from us.
Kindly let your fellow students also know about this as there are similar requests from your university.
With Kind regards,
Shalini Akula
Student Employee
University Relations
Uhlandstrasse 12, 64297 Darmstadt, Germany
E: shalini.akula@softwareag.com
Shalini Akula on
Dear Ms. Jasmin Zaher,
We apologise for the inconvenience caused. The older flow has been updated with the new one. Could you please try again?
Please make a new request to ARIS Cloud by clicking on the ‘Request your free educational ARIS Cloud link’ button again. After a few minutes, you would receive a new link with a voucher in an email which can be used to access ARIS Cloud shop.
Please write back to me, shalini.akula@softwareag.com in case of any queries.
With kind regards,
Your University Relations Team.