JP

Hi everyone!

I really need your help :S

I'm working with ARIS (version 9) and with 3 other colleagues (3 users). Although I have the same server as colleagues, my connection name is different. The result: we are working in 2 different work spaces and they can not edit (or view) my design. 

 

I would be truly grateful if someone could help me:

1) Can we migrate my designs to a new user (with the same server, connection and language) ? or

2) How can this problem be fixed without the loss of data?

 

Many thanks in advance!

by Frank Weyand
Posted on Thu, 05/21/2015 - 14:58

Hi,

could you clarify a bit? What do you mean by "connection data"? What do you mean by "Design"?

Bye,

Frank

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by Jacqueline Pereira Author
Posted on Thu, 05/21/2015 - 15:13

Hi Frank.

When I log in I have the Server name, Connection name, User and Password. 

I was informed that although we are working in the same Server, because our Connection name is different they can not edit or see the business process model/ design I did on ARIS.

​So we need to change my Connection name (and must be equal to the connection name my colleagues are using) so that we all can see and edit each other's work.​ I believe that the administrator can change my connection name, but if he (administrator) does, all the business process models/ designs that I did using the old connection name are going to be lost? Can the administrator change my connection name without my data (business process designs) being lost?

 

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by Frank Weyand
Posted on Thu, 05/21/2015 - 15:57

Hi,

the connection name is irrelevant. This is only for your own information. You can enter here whatever you want.

If you are using the same servername and the tenant(see the details for the connection), you should see the same data, depending on the user access rights.

Bye,

Frank

0

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