Hello,
I am getting below error in Aris Aware data feed editor. Anyone faces such issue ?
Regards
Kartik Sarangi
Best Reply
Dear Kavita,
First, I suggest to use the browser's built-in developer tools and inspect the network communication. In Chrome hit the F12 key and click on the Network tab:
If that observation doesn't reveal a bottleneck in terms of timeouts or too long loading times, then please open a support ticket via Empower. Here in a forum we can't resolve technical issues.
Cheers
Rune
3 Replies
Hi Rune,
Bandwidth is not an issue. Please confirm how can we test the connectivity between the browser and ARIS Connect Server
Thanks,
Kavita
Dear Kavita,
First, I suggest to use the browser's built-in developer tools and inspect the network communication. In Chrome hit the F12 key and click on the Network tab:
If that observation doesn't reveal a bottleneck in terms of timeouts or too long loading times, then please open a support ticket via Empower. Here in a forum we can't resolve technical issues.
Cheers
Rune
Runé Becker on
Dear Kartik,
This indicates that the connection from your browser to ARIS Aware, more precisely ARIS Connect Server, is either not stable or has a too low bandwidth to keep your session alive.
Cheers
Rune