Hello,
I am getting below error in Aris Aware data feed editor. Anyone faces such issue ?
Regards
Kartik Sarangi
Best Reply
Dear Kavita,
First, I suggest to use the browser's built-in developer tools and inspect the network communication. In Chrome hit the F12 key and click on the Network tab:
If that observation doesn't reveal a bottleneck in terms of timeouts or too long loading times, then please open a support ticket via Empower. Here in a forum we can't resolve technical issues.
Cheers
Rune
3 Replies
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Dear Kartik,
This indicates that the connection from your browser to ARIS Aware, more precisely ARIS Connect Server, is either not stable or has a too low bandwidth to keep your session alive.
Cheers
Rune -
Hi Rune,
Bandwidth is not an issue. Please confirm how can we test the connectivity between the browser and ARIS Connect Server
Thanks,
Kavita
-
Best reply
Dear Kavita,
First, I suggest to use the browser's built-in developer tools and inspect the network communication. In Chrome hit the F12 key and click on the Network tab:
If that observation doesn't reveal a bottleneck in terms of timeouts or too long loading times, then please open a support ticket via Empower. Here in a forum we can't resolve technical issues.
Cheers
Rune