KF

Wondering if there's a suggestion on the best model type for documenting procedures? We currently use EPC for the process. Would it make sense to use this same type for procedures or is there another that would work better?

by M. Zschuckelt
Posted on Wed, 06/05/2019 - 09:58

Hello,

I'm not sure which difference you see in describing documenting procedures in comparison to other processes. Is it the level of detail?

A common recommendation as to the granularity is the OTOPOP criterion: One time, one place, one person

So everything done by a person playing a certain role at the same place (e. g. her desk) at a single point in time (without process relevant interruption) is one process step.

If you want to describe what the role has to do (at her desk) in more detail (e. g. how she should perform some documentation task) you enter the level of work instruction. That is another process layer below the OTOPOP one. You can do that by assigning another EPC to each step on the OTOPOP level. Observe that start and end events should match the level above (this may require you introduce the "trivial" events on the level above in order to model this consistently). On this level you don't need the "carries out" role, since by design the entire work instruction is dedicated to the role performing the OTOPOP step.

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks
  • Profile picture for user frankweise
  • Profile picture for user Henrik Buckler
  • Profile picture for user UffeK
  • SS
  • MZ
  • PacMan

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock