Profile picture for user m3b

Hello all,

When I try to use Architect download client on Mac os , the download client fails to start architect.

Here what's happening :

  • I download the client from Connect (10.0.8)
  • I get an ARISxxx.jar
  • In a command tool : java -jar ARISxxxx.jar
  • An applet starts (the download client), the applets creates a null directory
  • The applets starts downloading files into the "null" directory
  • Then there are a bunch of errors, the applet quits, Architect is not started :

Error example :

DOWNLOAD_CLIENT_ERROR_EXTRACTING_NOT_POSSIBLE.STR, null/ARIS10/DownloadClient/xxxserver ip xxx/lib/antlr-3.1.3.jar.pack.gz

Cannot run program "null/ARIS10/DownloadClient/xxxserver ip xxx/jre/bin/unpack200": error=2, No such file or directory Cannot run program "null/ARIS10/DownloadClient/xxxserver ip xxx/jre/bin/unpack200": error=2, No such file or directory


In the null/ARIS10/DownloadClient/xxxserver ip xxx/jre/bin directory there are only exe and dll typical Windows executables , but it seems there are not mac os ones

So the question is : can one run Architect download client on mac os and how ?

Thanks !

by André Vitor Oliveira
Posted on Fri, 07/26/2019 - 21:28

HI Michel,

Unfortunately to the Mac OS the ARIS (10SR8 or 10SR9 ) supports only these products: ARIS Viewer, ARIS Connect Viewer ad ARIS Connect Designer.




by Michel Bénard Author
Posted on Fri, 07/26/2019 - 22:02

Thanks André Vitor

by Frank Weyand
Posted on Mon, 03/01/2021 - 16:53


this should actually work now... try with the newest service release.




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