No Menu Bars

Posted by Mark Tucker

Posted on Tue, 07/04/2023 - 17:10 in ARIS Cloud Support

Hi, I'm currently accessing the ARIS Cloud Basic trial environment, however, I often come across screen rendering issues where I do not see the menu bar and/or the Symbols bar in the left-hand side. I am using:

Microsoft Edge 114.0.1823.67 (Official build) (64-bit)

Chrome 114.0.5735.199 (Official Build) (64-bit)

on Windows 10.0.19043 Build 19043

Any ideas?

Thank you

ARIS Cloud

File attachments

screen_render.png

Screenshot 2023-07-04 160416.png

135

by Frank Weyand

Posted on Mon, 07/10/2023 - 09:57

Hi Marc,

we are investigating this with high priority.

For now: if you resize the window, the model will be shown.

Bye,

Frank

by Mark Tucker Author

Posted on Fri, 08/25/2023 - 16:13

Thank you. Do you have any update on this?

by hampus Spängs

Posted on Tue, 07/18/2023 - 08:11

Hi,

I have the same issue. I'm using Chrome and Safari and the menubar keeps disappearing.

Is there any progress?

thanks

by Robert Johnston

Posted on Sat, 11/25/2023 - 22:10

Hi,

I have the same issue for cloud basic trial edition. There is no left side pane for the creation of model's. After I cleared the cache, cookies etc. The tool pane was back.

Thanks

No Menu Bars

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