Profile picture for user mtsuperPQ

Hi, I'm currently accessing the ARIS Cloud Basic trial environment, however, I often come across screen rendering issues where I do not see the menu bar and/or the Symbols bar in the left-hand side. I am using:

Microsoft Edge 114.0.1823.67 (Official build) (64-bit)

Chrome 114.0.5735.199 (Official Build) (64-bit)

on Windows 10.0.19043 Build 19043

Any ideas?

Thank you

by Frank Weyand
Posted on Mon, 07/10/2023 - 09:57

Hi Marc,

we are investigating this with high priority.

For now: if you resize the window, the model will be shown.

Bye,

Frank

1
by Mark Tucker Author
Posted on Fri, 08/25/2023 - 16:13

In reply to by Frank Weyand

Thank you. Do you have any update on this?

1
by hampus Spängs
Posted on Tue, 07/18/2023 - 08:11

Hi,

I have the same issue. I'm using Chrome and Safari and the menubar keeps disappearing.

Is there any progress?

thanks

1
by Robert Johnston
Posted on Sat, 11/25/2023 - 22:10

Hi, 

I have the same issue for cloud basic trial edition. There is no left side pane for the creation of model's. After I cleared the cache, cookies etc. The tool pane was back.

Thanks

1

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