Profile picture for user mtsuperPQ

Hi, I'm currently accessing the ARIS Cloud Basic trial environment, however, I often come across screen rendering issues where I do not see the menu bar and/or the Symbols bar in the left-hand side. I am using:

Microsoft Edge 114.0.1823.67 (Official build) (64-bit)

Chrome 114.0.5735.199 (Official Build) (64-bit)

on Windows 10.0.19043 Build 19043

Any ideas?

Thank you

by Frank Weyand
Posted on Mon, 07/10/2023 - 09:57

Hi Marc,

we are investigating this with high priority.

For now: if you resize the window, the model will be shown.



by Mark Tucker Author
Posted on Fri, 08/25/2023 - 16:13

In reply to by Frank Weyand

Thank you. Do you have any update on this?

by hampus Spängs
Posted on Tue, 07/18/2023 - 08:11


I have the same issue. I'm using Chrome and Safari and the menubar keeps disappearing.

Is there any progress?


by Robert Johnston
Posted on Sat, 11/25/2023 - 22:10


I have the same issue for cloud basic trial edition. There is no left side pane for the creation of model's. After I cleared the cache, cookies etc. The tool pane was back.



Featured achievement

Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks
  • Profile picture for user frankweise
  • Profile picture for user Henrik Buckler
  • Profile picture for user UffeK
  • SS
  • MZ
  • PacMan


icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock