ARIS Cloud Administration - setting up initial users

Hi Neil

I assume you didn't allocate a license to the users . See attached description.

To this remark

". However if I click on "Cloud Administration - start" I just get a blank screen. If I click on "Cloud Administration - download" it downloads a PLADMIN JAR file."

Download the jar file (Java Archive File)  "PLADMIN_<your ARIS Cloud region>.ariscloud.com_<your project room>.jar" with your browser

Open the file with your Java Runtime Environment e.g doubleclick on the .jar file

Remark:

“jar” file type extension is per default assigned to the JRE (Java Runtime Environment).

Just double click the jar file and ARIS Cloud Administration is downloaded/started.

You assigned file ending “jar” to another software? (e.g. WinZIP) This is not the default… use “open with…” or use a local JRE.

Best regards

Christoph

Thanks Christoph,

I have now managed to get the Cloud Administration working.  I tried it on another laptop and all worked fine. It seems the original laptop was locked down too securely.

Thanks for your help.

Neil