I try to solve problem in ARIS Server but when I Open the ARIS Cloud Controller the screen appears with this error and then close up Rapidly.
I need to solve this error to reconfiguare ARIS Server.
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3 Replies
I also guess that ARIS isn't started, or even not properly installed. For the latter I recommend to check the installation log in folder %temp%\ARIS_Install.log and the more detailled %temp%\ARIS_Install_full.log.
Cheers
Runè
Hi
I know when 'crashes' the server also can affect the Agent.. does the server restarted for any reason ? .. perhaps doesn't restart without stop the ARIS application...
BR
AO
M. Zschuckelt on
Did you check that the "ARIS Agent" Service is running on the machine, as the error message says?
Otherwise please open a support ticket with Software AG. That is the quickest way to get individual technical support.