ARIS Server

Posted by omar alsaideen

Posted on Mon, 04/25/2022 - 11:33 in Administration & User Management

I try to solve problem in ARIS Server but when I Open the ARIS Cloud Controller the screen appears with this error and then close up Rapidly.

I need to solve this error to reconfiguare ARIS Server.

135

by M. Zschuckelt

Posted on Mon, 04/25/2022 - 17:31

Did you check that the "ARIS Agent" Service is running on the machine, as the error message says?

Otherwise please open a support ticket with Software AG. That is the quickest way to get individual technical support.

by Runé Becker

Posted on Tue, 04/26/2022 - 09:51

I also guess that ARIS isn't started, or even not properly installed. For the latter I recommend to check the installation log in folder %temp%\ARIS_Install.log and the more detailled %temp%\ARIS_Install_full.log.

Cheers
Runè

by André Vitor Oliveira

Posted on Wed, 04/27/2022 - 19:06

Hi
I know when 'crashes' the server also can affect the Agent.. does the server restarted for any reason ? .. perhaps doesn't restart without stop the ARIS application...

BR
AO

ARIS Server

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