Profile picture for user pamillet

Hello

A blocking issue when trying to publish bases on the portal

In ARIS Connect, I have a red alarm on the left of my name... in french "Aucune donnée n'a été publiée..Veuillez faire publier une base de données par votre administrateur."... in english something like "no data has been published, ask your administrator to publish a database..."

and in the content folder the message " Le service n'est pas disponible. Veuillez mettre à jour la page. Veuillez contacter votre administrateur si le problème persiste. " ... service is unavailable, refresh the page, contact your administrator..."

I tried to publish a database with a user having all rights... but no effect... ?

Is there some conditions to publish a database  ?

regards

pam

 

 

 

 

by Pierre-Alain MILLET Author
Posted on Wed, 10/11/2017 - 17:21

Checking function provileges required 'in french), i have a doubt on the required one.. "publisher administrator" or "publishing administrator"

After reading english version, The privilege required to publish the correct version of bases in my understanding is "publishing administrator " (publisher administrator is more for ARIS Publisher...)

In my situation i confirm i have the right "publishing administrator"...

pam

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Tue, 10/17/2017 - 14:53

I can't investigate deeper with only this information. I suggest you open a support ticket via Empower or phone.

Cheers
Rune

0
by Pierre-Alain MILLET Author
Posted on Wed, 10/18/2017 - 11:55

thanks rune,

but unfortunately in my understanding, academic users do not have rights to open a support ticket... ?

I reopen the case in university forum...  and i spend time in log files...

pam

 

 

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Wed, 10/18/2017 - 13:18

OK, let's move over to UR forum, and I'll try to handle that it from there.

0
by Pierre-Alain MILLET Author
Posted on Wed, 10/18/2017 - 14:40

Rune,

I have to apologize.. it was so simple !

On my screen, the case to select database was not visible.. so i tried to apply with no databases selected...

The css used is gracefull but a little more contrasted would be nice...!

regards

pam

0

Featured achievement

Guru
You blog more than you breathe, and your articles stand out: Create 20 more articles, receive very good feedback and stimulate conversations
Recent Unlocks

Leaderboard

Weekly | All-time
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon