Hello everyone

I have a question regarding model sharing. Along with the customer, we attemped sharing one particular model to employees within the organization who are not ARIS Connect users.

We set up the SMTP server and it ran OK. We got the e-mail sent with the corresponding link to the model.

The thing is that after clicking the URL we have no chance of viewing the model. That being said, I just created this topic for someone to help me verify the following conclusions we've currently drawn:

  • The person receiving the mail must have a user in ARIS Connect to access the platform.
  • The person must have user and / or User Group permissions to be able to access any particular document. Also, have the ARIS Connect Viewer license
  • At the moment of sharing a model, the URL that is shared in the outbound email sent by ARIS Connect points to the database where the model to be shared is hosted (which explains the access restrictions)

Our customer's expectation is managing to share a model to any user within their domain with no need to be an active ARIS Connect user. However, I noticed these three constraints mentioned above. With that in mind, is that feasible? 


Thank you very much for reading

Best regards

Have a nice day


by M. Zschuckelt
Posted on Tue, 03/13/2018 - 13:51

Your conclusions are perfectly correct. It should be feasible to purchase ARIS Connect Viewer licenses for all employees. They should not be too expensive in large bundles. Enquire with Software AG sales representative for a quote. Distributing the licenses to the users usually is also not too difficult via Active Directory user groups.

The main idea is that with authentication/authorization concepts you stay in control of who gets to see what - even in the published portal.

by Pedro Guerrero Author
Posted on Tue, 03/13/2018 - 14:56

Thanks a lot for your answer, M Zschuckelt. I just gave these answers to the answer the day they asked me but I pass your answer as a double check.

Again, thank you for your time.

Have a nice day.


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