Profile picture for user Piotr Sawicki PWSZ

I'm using multi-user version of the ARIS Architect and Designer 10 with ARIS Edaction Package. Recently, I have downloaded new version of (10.0) which is installed as client-server option. The problem is that the process simulation option is not available at all. It is not available in the menu "Analyse", and even in the administrative settings (ARIS> Options> Work environment).

Can someone help in this matter?

Best Regards,
Piotr Sawicki 

by Charlotte Komma
Posted on Tue, 06/09/2020 - 15:17

As an information for readers of this post who also experience this problem:


We are currently investigating the source of the problem and working on a solution.
We will post the found solution here as soon as possible.

Best regards,

Charlotte

0
by Charlotte Komma
Posted on Fri, 06/26/2020 - 14:26

The problem occurred with a new license key (generated around march 2020) uploaded to a previous installation of ARIS (version 9.8). The upload had finished correctly, however simulation was not available.
After performing a completely new installation of the latest version of ARIS 10.0.9, the problem is solved.

Best regards, Charlotte

0

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