MR
Hello,
I must use Aris Architect for my university study. So I registered for the educational package and downloaded Aris Architect 10 and the education license.
I installed it with the local standard database and started ARIS Architect after the installation has finished.
Now I only see the following screen. I tried using the username "system" and the password "manager" but nothing worked. Also I tried to reinstall ARIS several times, but I still getting this screen.
In the forum I read many articles talking about this problem, but I still got no solution.
The "ARIS local 10" service also runs in the background, but ARIS Architect still can't connect to it.
Also when I try to rerun the setup script and check "Adapt Installation" or "Update license" I get the following alert.
Hi,
it looks like that the LOCALSERVER is not starting. Can you please provide the logfiles ?
Please execute the collectLogFiles.bat in C:\SoftwareAG\ARIS10.0\LOCALSERVER\support-localserver ( if your installtion directory is C:\SoftwareAG ) . After the execution you will find in the same directory a file named logfiles.zip.
Kind Regards,
Andreas
Hi Moritz
Please check this Topic, you can start the Local Server using command line and all runnable have to be online beforet to try to load the Architect wth the Local.
BR
AO
