ARIS LDAPS connection error

Stanislav Agafonov on November 17, 2022

Hello!

ARIS 9.8 version (98.5.0.1091879)

We are migrating an ARIS server to another AD domain and need to set up an LDAPS + SSL connection.

But configuration cant pass test connectrion. LDAP.log file contains a recurring error:

WARN |umc0000000000|||0000000012|ajp-bio-11082-exec-9|LdapConnectionPool - Failed to create LDAP connection: com.aris.umc.util.ssl.TenantAwareSSLSocketFactory cannot be cast to java.lang.String

URL has been specified to ldaps://domain-controller-fqdn:636

Keytabs generated, certificates chain imported to cacerts and cacerts.jks imported to LDAP configuration page.

Please help!

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Runé Becker on November 17, 2022

Dear Stanislav,

It's quite challenging to support you here in a forum on such a specific technical matter.

I suggest you open a support ticket via https://empower.softwareag.com because I am pretty sure that your system and log files need to be inspected.

Cheers
Runè

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Runé Becker on November 17, 2022

Best reply

Dear Stanislav,

It's quite challenging to support you here in a forum on such a specific technical matter.

I suggest you open a support ticket via https://empower.softwareag.com because I am pretty sure that your system and log files need to be inspected.

Cheers
Runè

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