SA

Hello!

ARIS 9.8 version (98.5.0.1091879)

We are migrating an ARIS server to another AD domain and need to set up an LDAPS + SSL connection.

But configuration cant pass test connectrion. LDAP.log file contains a recurring error:

WARN |umc0000000000|||0000000012|ajp-bio-11082-exec-9|LdapConnectionPool - Failed to create LDAP connection: com.aris.umc.util.ssl.TenantAwareSSLSocketFactory cannot be cast to java.lang.String

URL has been specified to ldaps://domain-controller-fqdn:636

Keytabs generated, certificates chain imported to cacerts and cacerts.jks imported to LDAP configuration page.

Please help!

by Runé Becker
Badge for 'Mastermind' achievement
Posted on Thu, 11/17/2022 - 17:51

Dear Stanislav,

It's quite challenging to support you here in a forum on such a specific technical matter.

I suggest you open a support ticket via https://empower.softwareag.com because I am pretty sure that your system and log files need to be inspected.

Cheers
Runè

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