I'd like to know if Publisher 9.7 is compatible with Google Chrome. When navigating with Chrome, we have an issue when resizing the frames or enabling/disabling Navigation Tree/Details on Content section, which we don't have in Internet Explorer.

What can we do to solve this issue? The screenshots are in the attached file comparing Internet Explorer and Chrome.


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by Runé Becker
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Posted on Fri, 09/18/2015 - 21:38

Olá Erick,

Yes, ARIS Publisher 9.x supports Google Chrome.

However, product issues are subject for Global Support ARIS for verifying your observation. Please open a support ticket and provide screenshots along with your Chrome version.

Prior to that I'd like to recommend you to verify your observation on a fresh Chrome in order to exclude an configuration or side effects by plug-ins. To do so, download Chrome portable, which doesn't interfere with your installed Chrome version.

Um abraço


by Augustus McKnight
Posted on Tue, 09/22/2015 - 17:39

On another Note, I am seeing issues with IE 11 compatiblity issues with some of our models that are published - Others whom have not upgraded from IE9 do not see the same issues. For instance on a Matrix I only see the Rows and Columns headings but no content, frames don't seem to be smooth either.

Wondering if this is a permissions/rights issue or really an IE11 issue.

Any Thoughts out there? 


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