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Hi All,

We have ARIS 9.6 connect with Repo Database Oracle version 12.2.0.1 but now Database Oracle has been upgraded to version 19.3 (12.2.0.3). The status of Service ABS_M and COPERNICUS_M are stuck in starting for long time. 

Log Error indicates that unsupported rdbms Oracle. 

ERROR [localhost-startStop-1:SqlExceptionHelper@144] - unsupported rdbms Oracle

maybe anyone have workaround or solution to solve our problem, so we can connect to new database version.

 

thank you

 

by M. Zschuckelt
Posted on Thu, 07/22/2021 - 11:20

Hello,

please open a support ticket on Empower and they will help you straight away. Besides that I would strongly recommend planning your upgrade to ARIS 10.

0
by André Vitor Oliveira
Posted on Fri, 07/30/2021 - 20:06

Hi
Currently the Oracle 19c is supported by ARIS 10 only.


BR
AO

0

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