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Hi community,

One of our users has a huge problem trying to log in on ARIS. We have been searching for a solution of the problem for days without success. So we might require help from the community. 

When accessing to the application in the standard way, the following exception is reported in the JAVA log (in mixed French and English): Cannot run program "C:\Program": CreateProcess error=2, Le fichier spécifié est introuvable

            at java.lang.ProcessBuilder.start(Unknown Source)

            at java.lang.Runtime.exec(Unknown Source)

            at java.lang.Runtime.exec(Unknown Source)

            at java.lang.Runtime.exec(Unknown Source)

            at com.idsscheer.aris.client.arisloader.AArisLoader.startCommand(Unknown Source)

            at com.idsscheer.aris.client.arisloader.AArisLoader.initApp(Unknown Source)

            at com.idsscheer.aris.client.arisloader.AArisLoader.init(Unknown Source)

            at com.sun.deploy.uitoolkit.impl.awt.AWTAppletAdapter.init(Unknown Source)

            at sun.plugin2.applet.Plugin2Manager$ Source)

            at Source)

Caused by: CreateProcess error=2, Le fichier spécifié est introuvable

            at java.lang.ProcessImpl.create(Native Method)

            at java.lang.ProcessImpl.<init>(Unknown Source)

            at java.lang.ProcessImpl.start(Unknown Source)

            ... 10 more


Does anybody know what could be the cause of this problem?

Thanks in advance.



by Martin Schröder
Badge for 'Contributor' achievement
Posted on Tue, 06/11/2013 - 11:47

Hello Bruno,

this part of your log Cannot run program "C:\Program" looks like the path is cut off at the blank.

Maybe your user has the same problem as this poster

Regards, Martin


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