ARIS 10.4 LDAP

Hi Willem,



Please check the log files from Server, server\bin\work\work_umcadmin_x\base\logs\ldap.log .. 



Check the log information and maybe you could share here

BR

AO

Hi André,

I got the following from the LDAP log file:

2019-01-18 09:10:33,138|ERROR|umcbundle0000000000|||0000000054|Tomcat-ajp-16|LdapSimpleContext - Failed to query LDAP: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of:

              'DC=net0,DC=ad'

]

2019-01-28 13:52:46,459|ERROR|umcbundle0000000000|||0000000036|Tomcat-ajp-11|LdapSimpleContext - Failed to query LDAP: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of:

              'DC=net0,DC=ad'

]

If you could make sense of this....

Thanks,

Willem

Hi Everyone,

Just some feedback on the LDAP / AD import.

Problem was resolved. Seems the problem was not on the ARIS side, even the filters were correct. Due to the distributed way AD was setup, not all users / user groups were correctly imported when the LDAP Import was started. This caused the sync error. Although all users were imported, not everyone could login.

If you experience similar issues, I would suggest you get 2 - 3 other users to try to login as well to get the correct results. The log files would also be more complete when sending to SoftwareAG...

Regards,

Willem