Here are some basics how to use the e-learning courses of the ARIS Online Academy.
The online help
When you start a course for the first time, have a quick look in the online help provided with every course. There you'll quickly learn how to
- navigate through the course using the controls,
- making notes in learning units,
- searching for specific learning topics,
- setting bookmarks on learning units,
- and how to check your learning status.
To open the online help just click on the help icon to in the top right corner:
The glossary
Another tip is to make use of the glossary in every course.
The glossary is listing up a couple of definitions you will come across in the courses and additionally a quick overview of the ARIS Solutions and the produts of the ARIS Platform.
To open the glossary just click on the book icon:
Feedback
The ARIS Online Academy e-learning courses do not support yet an option for giving direct feedback to the authors.
However, your feedback on the courses' content is very welcome!
So for now, please post your comments and suggestions for improvement either right here or to the authors. That'll help us to improve the quality of the e-learning courses.
Rob Davis & Rune Becker
Hi,
I passed the 1st e-learning course, but made a type mismatch in the information for the certification. The onlly way to retype the information was to take the exam a 2nd time. But this time I falled :-((
Now I got a mistyped certification for no use and my course is marked as falled. What can I do?
Thanks for help
If we were running the class, will we need to restart from the beginning, or will it remember which pages we were not able to view during the session and just let us review the pages that we had problems with. We had problems viewing 6 of the pages.
Also, is there anything we need to upgrade on our end for the Flash update?
I am currently on Adobe version 10.1, which I believe is current. By selecting continue course I was able to remain at 90% done the course, but the pages are still blank for the following slides:
Chapter 1
1 - Name Impacts on Business
3 - Determine formally documented processes
7 - Do you know the definition of BPM
7 - Do you know the benefits of BPM
Chapter 2
2 - Assign the key principles to BPM phases
We cannot complete the course until we can view these pages. Any suggestions?
Dear Diane,
The pages you listed are exactly the exercises of that course which currently don't work due to a unresolved change within Flash and the tool I've used to publish the courses.
The both ARIS Online Academy courses no. 1 and 2 will show the same behavior.
Sorry again for the inconvenience. I am working on it and will soon provide a solution.
Cheers
Rune
Hello Mr.Rune,
I would like to know if the courses are available in Spanish or, if you know how to translate the online videos.
We use Aris to document in our Company in Argentina and I´ve found very usefull the tutorials, but not all of our staff understand English.
Thank you very much.
Cheers
Ianina
Hola Ianina,
the 3 lessons of the ARIS Online Academy were made using the e-learning authoring tool, PowerTrainer.
I have still have all resources to produce the lesson 1 and 2, but I never have translated them into Spanish or another language.
A translation/localization would require quite some effort. The transcript (spoken text) in the PowerPoint slides, the chapter titles and the text in the graphics must be translated. After that all those text-dependent parts must replace the existing English content in each chapter, animation sequences and exercises. At last everything must be compiled together and tested by native speaker in a couple of browsers.
Do you think the benefits of a Spanish version would justify that effort?
Cheers
Rune
Hello Mr.Rune,
i have completed the course till chapter 3 but getting the balnk pages in the chapter 4
and the system is not preserving my status from where i left the last time
as a result i have to start the course from the begining
kindly help
Regards
Bhupendra
Dear Bhupendra,
to help you I need to know:
- Which lesson (lesson 1, lesson 2) got you stuck at chapter 4?
Please make a screenshot of the empty page in your browser and add it here as reply to this post.
- Which browser and version do you use?
- Which version of Adobe Flash Player is installed on your computer?
You can look it up via Control Panel/Flash Player and then on tab Advanced.
- Please copy the following folder name into Windows Explorer to open that folder:
%AppData%\Macromedia\Flash Player\#SharedObjects
In there should be just one folder with a generic name (e.g. 42CB6DN9).
Open that folder and then open the folder cdn.ariscommunity.com.
In the last folder there must be 2 files (50bfqndn.sol and rebdnesz.sol), in which your learning progress is being stored for lesson 1 and 2. Let me know if those files are missing.
Cheers
Rune
Dear Eugenia,
Have you completed all exercises? Have you then tried to take the course's exam but failed two times?
Then you need to reset your learning progress stored in a local file on your computer. To do so follow these steps:
- Please copy the following folder name into Windows Explorer to open that folder, depending on the browser you are using:
► Firefox or Internet Explorer: %AppData%\Macromedia\Flash Player\#SharedObjects
► Chrome: %UserProfile%\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects
- In that folder there should be just one folder with a generic name (e.g. 42CB6DN9). Open that folder and then open the folder cdn.ariscommunity.com.
- In the last folder there must be a file 50bfqndn.sol in which your learning progress is being stored for lesson 1. When you delete that file your learning progress and failed exam tries is reset.
Does this work for you?
Instead of resetting all your learning progress as described above, you could send the file 50bfqndn.sol to me and I'll reset just the two tries for the exam.
Cheers
Rune
Dear Rakesh,
On the training page of the University section you will find the links to all 3 courses:
http://www.ariscommunity.com/university/training
Cheers
Rune