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Good morning,

I would like to download my database from Aris Cloud Basic Edition. Could you please tell me how?

Thank you.

 

E.

by Kenneth Herrmann
Posted on Wed, 11/22/2017 - 16:11

Hi Evanthia,

Please provide the name of your project room.

When we have the PR name we can download the database file.

Regards,

Ken Herrmann

ARIS Cloud Operations

 

0
by Evanthia Vorria Author
Posted on Wed, 11/22/2017 - 16:32

Hi Ken,

thank you for your reply. My project room name is ilot2017.

BR,

Evanthia

0
by Kenneth Herrmann
Posted on Wed, 11/22/2017 - 16:54

Hi,

I was able to download the database. Do you want me to send you the file?

Regards,

Ken

 

0
by Evanthia Vorria Author
Posted on Fri, 11/24/2017 - 09:12

In reply to by KJHERRM

Yes please! Thank you.

Regards,

Evanthia

0
by Kenneth Herrmann
Posted on Mon, 11/27/2017 - 18:21

Hi, 

On Wed 11/22/17 I sent the file via email to:

'vorria@intralot.com'

Please let me know if you received it.

Regards,

Ken Herrmann

ARIS Cloud Operations

 

 

 

0
by Evanthia Vorria Author
Posted on Fri, 12/01/2017 - 13:15

Hello,

Yes, I have received it.

 

Thank you

0
by Evanthia Vorria Author
Posted on Wed, 01/09/2019 - 17:10

Hello,

I have previously saved my database from my free version and now I would like to import it to the new subscription we have (aris cloud advanced). While the import process begins, after a while the row becomes red and it cannot be uploaded. Do you know what I am doing wrong?

 

Thanks,

 

E.

0
by Evanthia Vorria Author
Posted on Wed, 01/09/2019 - 17:31

In reply to by vorria

I have just created a new post regarding this topic.

0

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