ARIS Express and ARIS Business Designer/Architect

Hi, your model successfully imported:

http://joxi.ru/DrloaD1c4GokZA

And dialog:

http://joxi.ru/Vrw8oD6fKjEYdm  

Hi,

I was also able to import the model, in 7.2 and in 9.8 as well. Can you have a look at the server and client logs?

Bye,

Frank

Hi,

thank you for your feedback. Sorry for the late reply from my side.

Still not working - we contacted as well our Software AG customer support - they were unfortunately not really helpful because the support for version 7.2. seems to be ended.

Frank, could you please explain to me how to extract the logs from server and clients?

I did not find any documentation about this.

Thank you!

Kevin

Hi,

client logs can be found here: %userprofile%\ARIS71\log

Bye,

Frank

Thank you Frank,

we did that now... no log file is created... there are some files in the folder, but they are all empty.

Please see the screenshots...

PS: I tried now something different as well - as a student, I have access to the University package and I installed ARIS 9.x (the newest version) on my private computer - there, I imported the .adf files, converted them into .xml files... but we could not import them to ARIS 7.1... Really frustrating...

But the client0.log is supposed to be not empty, since it is shown in your screenshot with 5 kb?

But the client0.log is supposed to be not empty, since it is shown in your screenshot with 5 kb?

Hi Frank,

yeah, true - I misunderstood my colleague in this point.

He meant that there is no information about the try to import the .adf file.

Please find the log file attached

Hi Frank,

do you have an explanation that there is no entry in the log file?

Thank you!

Hi,

I could imaging that this was a bug in the 7.1 version you are using, since it is working fine in 9.8.

As I said, it was possible to import it on my side with the 7.2 version I've got.

If you need the files urgently, you could send them to contact@ariscommunity.com, so I could import them in to 7.2 and send you a adb file back...

Is it possible to update to the latest 7.2 version?

Bye,

Frank

Hi Frank,

thanks a lot to your offer and your effort. I really, really appreciate it.

It is kind of frustrating on my side...

I will discuss the further steps internally - our project is still running, so a solution is not too urgent.

Just wanted to have it from my plate... ;)

Best,

Kevin

Hi, i´m using ARIS business architect 9.8 and i can´t figure out how to import mi ARIS express models into 9.8

can you help me?

Hi Diego,

do you have an architect license or a designer license only.

Open a database in the ARIS explorer, select a group, context menu, "Import" -> ARIS Express models.

Make sure you have the appropriate function privilege (system user or "Database export" which mean xml-export and -import) and access rights in the group.

Bye,

Frank