Process Mining Glossary 

Curious to learn more about Process Mining but don’t know where to start?  

Start with our Process Mining Glossary to find out all you need to know regarding process mining. 

So let’s start with process mining itself 

Process mining is a relatively new technology which allows to reconstruct and visualize real processes based on event log data out of IT systems. These process models help with analyzing, monitoring, and improving business processes to help support business decisions. Its purpose is the determination and maintenance of general processes in order to execute tasks as efficiently as possible. 

A process itself consists of a sorted series of steps repeated in a predefined sequence – from start to finish.  

Data Mining 

Data mining is a computer-aided process enabling the identification and description of interesting data patterns from large data files to discover new connections or trends. It takes care of the actual extraction process of the findings from the existing data. 

Easing the decision making is the objective of the pattern recognition. 

Big Data 

Big data is the implementation of business intelligence methods on particularly large datasets. In comparison to data mining, it provides datasets for the processing as well as the technical platform. 

Business Process Discovery 

Business process discovery is a basic process mining method and an approach supporting business process detection requiring monitoring. The easy-to-understand visualization of processes helps to grasp them in detail to optimize their outcomes.  

Process Analysis 

Process analysis is the basis for understanding your business like never before and at the same time for process improvement and optimization within the process. It analyzes all structures and processes in depth and displays how well those perform.  

Process Improvement 

The purpose of process improvement is making existing business processes work more efficiently overall. It is to improve and optimize the performance of businesses in order to strengthen competitiveness. 

Conformance Checking 

Conformance checking is a basic process mining technique used to check the conformance of business processes. It determines the compliance of event logs with processes. Cases which can be simulated in the model are selected as “conform,” others as varying. 

Compliance Checking 

Compliance checking uses models to investigate compliance violations in process models.  

The models depend on predefined internal and external rules set in advance. Internal rules are company-specific guidelines. External rules are given laws and regulations businesses have to follow.  


With root-cause-analysis, businesses make sure they stay on track. The analysis detects defects and their roots in business processes to take measures. 

Process Excellence 

Process excellence means making processes become as efficient as possible in order to deliver a consistent positive output. It considers the process itself and is improving how businesses create and deliver value to their customers.  

Operational Excellence 

Operational excellence includes in comparison to process excellence not only processes throughout the organization, but also aspects like culture, people, resources and systems, showing how they optimally cooperate. 

Process Optimization 

Process optimization helps improve internal business procedures. Thereby it examines, documents and optimizes workflows by revealing their weaknesses. Possible goals of process optimization are cost reduction and quality improvement. 

Robotic Process Discovery 

Robotic process discovery is a method of process discovery automated by software applications. The software application maps the processes, evaluates its suitability for automation, and generates workflows.  

Robotic Process Automation 

Robotic process automation (RPA) is the automated processing by software robots of recurring, rule-based business processes. Thereby it’s important to note that the software robots have no physical existence. In fact, they are software applications mimicking human interaction. Those robots learn and automate repetitive, time-consuming tasks in order to optimize and automate processes. 

Business Process Optimization Strategy 

Business process optimization is the improvement and optimization of those processes in order to increase the productivity of workflows. As a part of business process management, it analyzes the performance of existing business processes. Possible strategies to achieve optimization include the omitting, combining or disassembling of sub-processes. 

Business Intelligence 

Business intelligence is a technology-operated process collecting business relevant data, processing them, and presenting them in order to ease the decision-making process. Therefore data is being collected from internal and external sources, prepared for a detailed analysis, and finally summarized in a dashboard for data visualization purposes. The main goal of the BI process is generating and providing knowledge about the current as well as the future situation of the business. 

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