Can someone out there please tell me if switching on content type configuration should be possible in ARIS 10.0.17 where we are on premise, not cloud based? The switch is greyed out and an error message provided: The content configuration service is not available. Please contact your server administrator.

I can configure a content type set in Conventions, but can only make it active for modelling in the repository, not in the portal.

ARIS help says that there are two prerequisites:

  • A content type set is active
  • You have the Configuration administrator function privilege.

Both prerequisites are satisfied.

Even though satellite modelling was released in SR14, it was not available to us when we upgraded because we are on premise. We had to upgrade to SR15 or higher to get it.

I'm wondering if this is something similar, and that this functionality will not be available on premise until a future service release. Can anyone confirm this?

File attachments
by Frank Weyand
Posted on Fri, 03/18/2022 - 10:46


can you go to the "Convetions" tab and try to activate the content configuration there?




Featured achievement

You blog more than you breathe, and your articles stand out: Create 20 more articles, receive very good feedback and stimulate conversations
Recent Unlocks


Weekly | All-time
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon