ARISexpress 2.4c in Mac OS can't authenticate ARIScommunity

Posted by Mas Nino

Posted on Wed, 11/02/2016 - 16:16 in ARIS Express

Hi ARISexpress support,

I installed 2.4c version in Mac OS X, using Java 1.6 which is known to work, but fail at "authenticating my username to community" step.

My user name is nin0 and is able to login manually to community.

Have checked most clues available in forum but still stucked in ariscommunity authentication.

Please help

thanks

17.2k

by Mas Nino Author

Posted on Wed, 11/02/2016 - 16:55

Hi, from logs, seems failed at the point of generating DH keypair, should be good place to start investigating for support team

client0.log >>

2016-11-02T16:48:30,690 INFO - [focus] starting manager...

2016-11-02T16:48:44,900 INFO - [community] Failed to read server's response: java.lang.RuntimeException: Could not generate DH keypair

2016-11-02T16:48:44,900 INFO - Wed Nov 02 16:48:44 CET 2016:

exception_*.log >>

at com.idsscheer.aris.client.container.welcome.ACommunityRegistrationChecker.checkUser(Unknown Source)

at com.idsscheer.aris.client.container.welcome.ACredentialsPage.checkRegistration(Unknown Source)

at com.idsscheer.aris.client.container.welcome.AWelcomeWizard$1.run(Unknown Source)

at com.idsscheer.aris.client.common.gui.AProgressDialog$4.run(Unknown Source)

at java.lang.Thread.run(Thread.java:695)

Caused by: java.lang.RuntimeException: Could not generate DH keypair

at com.sun.net.ssl.internal.ssl.DHCrypt.<init>(DHCrypt.java:114)

at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverKeyExchange(ClientHandshaker.java:559)

at com.sun.net.ssl.internal.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:186)

at com.sun.net.ssl.internal.ssl.Handshaker.processLoop(Handshaker.java:593)

at com.sun.net.ssl.internal.ssl.Handshaker.process_record(Handshaker.java:529)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:943)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1188)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1215)

... 18 more

Caused by: java.security.InvalidAlgorithmParameterException: Prime size must be multiple of 64, and can only range from 512 to 1024 (inclusive)

at com.sun.crypto.provider.DHKeyPairGenerator.initialize(DashoA13*..)

at java.security.KeyPairGenerator$Delegate.initialize(KeyPairGenerator.java:627)

at com.sun.net.ssl.internal.ssl.DHCrypt.<init>(DHCrypt.java:107)

... 25 more

by Frank Weyand

Posted on Thu, 11/03/2016 - 08:48

Hi,

do you noticed that we released a version 2.4c for windows? This was caused due to the fact that Express, using JRE 1.6 is not able to connect to the community in order to check the account.

So actually, using JRE 1.6 wont work anymore.

Bye,

Frank

by Simon Schröbel

Posted on Mon, 12/12/2016 - 14:34

Hey support team,

I have the same problem as mentioned above. It seems that the authentication does not work. Is there a solution to this? Or is there another way to get ARIS Expresss running on Mac OS X El Capitan?

THX!

by Miro Goepel

Posted on Mon, 12/12/2016 - 15:26

Dear Simon,

unlike Microsoft and the Linux Foundation, Apple does not use the JRE provided by Oracle but their own JRE compilation. As a result of this, ARIS Express can no longer be used with Mac OS: http://www.ariscommunity.com/aris-express/installation-faq#mac