Information about availability of product versions on operating systems, end of product support, release of new products and their versioning number, retirement of operating system versions.
|
ARIS-Cloud-Version |
General Availability |
End of Maintenance |
End of sustained Support |
|
ARIS 10.0 Service-Release 27 |
2024/10/31 |
2025/10/31 |
2026/10/31 |
| ARIS 10.0 Service-Release 26 |
2024/06/18 |
2025/06/30 |
2026/06/30 |
| ARIS 10.0 Service-Release 25 |
2024/02/27 |
2025/03/31 |
2026/03/31 |
|
On premise Version |
General Availability |
End of Maintenance |
End of sustained Support |
| ARIS 10.0 Service-Release 27 |
2024/10/31 |
2027/10/31 | 2028/10/31 |
| ARIS 10.0 Service-Release 26 |
2024/06/18 |
2027/06/30 | 2028/06/30 |
| ARIS 10.0 Service-Release 25 |
2024/02/27 |
2027/02/28 | 2028/02/28 |
| ARIS 10.0 Service-Release 24 |
2023/11/21 |
2026/11/30 | 2027/11/30 |
| ARIS 10.0 Service-Release 23 |
2023/06/23 |
2026/06/30 | 2027/06/30 |
| ARIS 10.0 Service-Release 22 |
2023/04/18 |
2026/04/30 | 2027/04/30 |
| ARIS 10.0 Service-Release 21 |
2022/12/16 |
2025/10/31 | 2026/10/31 |
| ARIS 10.0 Service-Release 20 |
2022/10/18 |
2025/10/31 | 2026/10/31 |
| ARIS 10.0 Service-Release 19 |
2022/08/16 |
2025/08/31 | 2026/08/31 |
| ARIS 10.0 Service-Release 18 |
2022/05/17 |
2025/05/31 | 2026/05/31 |
Customers running products during the Sustained Support period will receive web-based and telephone assistance from SAG ARIS GmbH Global Support, but no new Fixes will be created for the software.
At the End of Sustained Support (EOSS), SAG ARIS GmbH provides unlimited electronic Self Service for the products. Customers may access hints and Fixes from our SAG ARIS GmbH Extranet site but are not able to open new support requests