AS Ana Sequeira on April 21, 2017 Whenever I try to run the windows setup : ARIS_Server from the ARIS 10 DVD, I get this error: Does anyone knows what to do? Bookmark Like Share Sign in or register to reply. Notify Moderator 2 Replies Sort by Date ASC Date DESC Likes Sort by Date ASC Date DESC Likes Runé Becker on April 21, 2017 - 22:07 Dear Ana, Could it be that you first installed ARIS Agent via its own setup, and then started the ARIS Server setup? Then this error message would make sense, as the ARIS Server setup itself is trying to install ARIS Agent. Please uninstall ARIS Agent and don't use that setup unless you are about to install ARIS on a remote computer. Cheers Rune Like Sign in or register to reply. Notify Moderator AS Ana Sequeira Author on April 24, 2017 - 12:50 Thank you, that's exactly what I did. Running only the ARIS Server setup worked fine. Like Sign in or register to reply. Notify Moderator
Runé Becker on April 21, 2017 - 22:07 Dear Ana, Could it be that you first installed ARIS Agent via its own setup, and then started the ARIS Server setup? Then this error message would make sense, as the ARIS Server setup itself is trying to install ARIS Agent. Please uninstall ARIS Agent and don't use that setup unless you are about to install ARIS on a remote computer. Cheers Rune Like Sign in or register to reply. Notify Moderator
AS Ana Sequeira Author on April 24, 2017 - 12:50 Thank you, that's exactly what I did. Running only the ARIS Server setup worked fine. Like Sign in or register to reply. Notify Moderator
Runé Becker on
Dear Ana,
Could it be that you first installed ARIS Agent via its own setup, and then started the ARIS Server setup?
Then this error message would make sense, as the ARIS Server setup itself is trying to install ARIS Agent.
Please uninstall ARIS Agent and don't use that setup unless you are about to install ARIS on a remote computer.
Cheers
Rune