AV
Hello everyone,
I have installed ARIS Business server 7.2 and ARIS IT architect 7.2 on my sever machine. I have followed the instructions as per the "ARIS server installation and adminisatration" manual. I am able to launch the ARIS client however I am unable to connect to the server. It gives me an error "Unable to connect to server. there is no service available for the port you specified".
I am using oracle as DB for both business server and business publisher.The oracle DBA has run the install.bat which i have provided, successfully on oracle server.
During installation I have specified the correct oracle details: server name, port number and SID.
Also After installation, I went and checked the lockservice.cfg file and confirmed the url for oracle connection. Also i changed the arisadm_user and aris_admschema as per the envset.bat file which was customisedand provided to oracle DBA.
I started the services and tried connecting to server, however it is not connecting and gives me an error mentioned above.
I am unable to find out what has caused the error, and the reason i am not able to connect.
Do i need to perform the installation again? or is it the oracle error?
When i checked the log files, i could see only admin agent text documents. the adminagent_server0 is pasted below.
Request support in this. Any kind of help is appreciated
======================================================
2012-04-24T03:37:48,285 Cannot init logfiles!
2012-04-24T03:37:48,316
2012-04-24T03:37:48,332 ARIS Server
2012-04-24T03:37:48,332 (c) 2012 Software AG
2012-04-24T03:37:48,332
2012-04-24T03:37:48,332
2012-04-24T03:37:48,332 [ ARIS Server Startup process ]
2012-04-24T03:37:48,332
2012-04-24T03:37:48,348 supported oem profile: ARIS
2012-04-24T03:37:48,348
2012-04-24T03:37:48,348
2012-04-24T03:37:48,519 unhandled exception
2012-04-24T03:37:48,535
2012-04-24T03:37:48,535 [ There have been ERRORS, ARIS Server is going down ... ]
2012-04-24T03:37:48,535 Terminating ARIS Server ...
2012-04-24T03:37:48,551 ARIS Server terminated!
2012-04-24T03:37:48,551
2012-04-24T03:37:48,551 [ ARIS Server is down ]
2012-04-24T03:37:48,551
2012-04-24T03:39:25,453 Cannot init logfiles!
2012-04-24T03:39:25,468
2012-04-24T03:39:25,468 ARIS Server
2012-04-24T03:39:25,468 (c) 2012 Software AG
2012-04-24T03:39:25,468
2012-04-24T03:39:25,468
2012-04-24T03:39:25,468 [ ARIS Server Startup process ]
2012-04-24T03:39:25,468
2012-04-24T03:39:25,484 supported oem profile: ARIS
2012-04-24T03:39:25,484
2012-04-24T03:39:25,484
2012-04-24T03:39:25,562 unhandled exception
2012-04-24T03:39:25,562
2012-04-24T03:39:25,562 [ There have been ERRORS, ARIS Server is going down ... ]
2012-04-24T03:39:25,562 Terminating ARIS Server ...
2012-04-24T03:39:25,562 ARIS Server terminated!
2012-04-24T03:39:25,562
2012-04-24T03:39:25,562 [ ARIS Server is down ]
2012-04-24T03:39:25,562
2012-04-24T03:39:32,46 Cannot init logfiles!
2012-04-24T03:39:32,62
2012-04-24T03:39:32,62 ARIS Server
2012-04-24T03:39:32,77 (c) 2012 Software AG
2012-04-24T03:39:32,77
2012-04-24T03:39:32,77
2012-04-24T03:39:32,77 [ ARIS Server Startup process ]
2012-04-24T03:39:32,77
2012-04-24T03:39:32,93 supported oem profile: ARIS
2012-04-24T03:39:32,93
2012-04-24T03:39:32,93
2012-04-24T03:39:32,234 unhandled exception
2012-04-24T03:39:32,234
2012-04-24T03:39:32,234 [ There have been ERRORS, ARIS Server is going down ... ]
2012-04-24T03:39:32,234 Terminating ARIS Server ...
2012-04-24T03:39:32,249 ARIS Server terminated!
2012-04-24T03:39:32,249
2012-04-24T03:39:32,249 [ ARIS Server is down ]
2012-04-24T03:39:32,249
2012-04-24T04:03:11,237 Cannot init logfiles!
2012-04-24T04:03:11,284
2012-04-24T04:03:11,284 ARIS Server
2012-04-24T04:03:11,284 (c) 2012 Software AG
2012-04-24T04:03:11,284
2012-04-24T04:03:11,284
2012-04-24T04:03:11,299 [ ARIS Server Startup process ]
2012-04-24T04:03:11,299
2012-04-24T04:03:11,346 supported oem profile: ARIS
2012-04-24T04:03:11,346
2012-04-24T04:03:11,346
2012-04-24T04:03:11,596 unhandled exception
2012-04-24T04:03:11,596
2012-04-24T04:03:11,596 [ There have been ERRORS, ARIS Server is going down ... ]
2012-04-24T04:03:11,596 Terminating ARIS Server ...
2012-04-24T04:03:11,596 ARIS Server terminated!
2012-04-24T04:03:11,596
2012-04-24T04:03:11,596 [ ARIS Server is down ]
2012-04-24T04:03:11,596
2012-04-24T04:04:21,141 Cannot init logfiles!
2012-04-24T04:04:21,172
2012-04-24T04:04:21,172 ARIS Server
2012-04-24T04:04:21,172 (c) 2012 Software AG
2012-04-24T04:04:21,172
2012-04-24T04:04:21,172
2012-04-24T04:04:21,172 [ ARIS Server Startup process ]
2012-04-24T04:04:21,172
2012-04-24T04:04:21,188 supported oem profile: ARIS
2012-04-24T04:04:21,188
2012-04-24T04:04:21,188
2012-04-24T04:04:21,328 unhandled exception
2012-04-24T04:04:21,328
2012-04-24T04:04:21,328 [ There have been ERRORS, ARIS Server is going down ... ]
2012-04-24T04:04:21,328 Terminating ARIS Server ...
2012-04-24T04:04:21,328 ARIS Server terminated!
2012-04-24T04:04:21,328
2012-04-24T04:04:21,328 [ ARIS Server is down ]
2012-04-24T04:04:21,328
2012-04-24T04:06:58,27 Cannot init logfiles!
2012-04-24T04:06:58,58
2012-04-24T04:06:58,58 ARIS Server
2012-04-24T04:06:58,58 (c) 2012 Software AG
2012-04-24T04:06:58,58
2012-04-24T04:06:58,58
2012-04-24T04:06:58,58 [ ARIS Server Startup process ]
2012-04-24T04:06:58,58
2012-04-24T04:06:58,74 supported oem profile: ARIS
2012-04-24T04:06:58,89
2012-04-24T04:06:58,89
2012-04-24T04:06:58,230 unhandled exception
2012-04-24T04:06:58,230
2012-04-24T04:06:58,230 [ There have been ERRORS, ARIS Server is going down ... ]
2012-04-24T04:06:58,230 Terminating ARIS Server ...
2012-04-24T04:06:58,246 ARIS Server terminated!
2012-04-24T04:06:58,246
2012-04-24T04:06:58,246 [ ARIS Server is down ]
2012-04-24T04:06:58,246
2012-04-24T04:07:41,416 Cannot init logfiles!
2012-04-24T04:07:41,447
2012-04-24T04:07:41,447 ARIS Server
2012-04-24T04:07:41,447 (c) 2012 Software AG
2012-04-24T04:07:41,447
2012-04-24T04:07:41,447
2012-04-24T04:07:41,447 [ ARIS Server Startup process ]
2012-04-24T04:07:41,447
2012-04-24T04:07:41,478 supported oem profile: ARIS
2012-04-24T04:07:41,478
2012-04-24T04:07:41,478
2012-04-24T04:07:41,603 unhandled exception
2012-04-24T04:07:41,603
2012-04-24T04:07:41,603 [ There have been ERRORS, ARIS Server is going down ... ]
2012-04-24T04:07:41,603 Terminating ARIS Server ...
2012-04-24T04:07:41,603 ARIS Server terminated!
2012-04-24T04:07:41,603
2012-04-24T04:07:41,603 [ ARIS Server is down ]
2012-04-24T04:07:41,603
2012-04-24T05:12:50,599 Cannot init logfiles!
2012-04-24T05:12:50,630
2012-04-24T05:12:50,630 ARIS Server
2012-04-24T05:12:50,630 (c) 2012 Software AG
2012-04-24T05:12:50,630
2012-04-24T05:12:50,630
2012-04-24T05:12:50,630 [ ARIS Server Startup process ]
2012-04-24T05:12:50,630
2012-04-24T05:12:50,661 supported oem profile: ARIS
2012-04-24T05:12:50,661
2012-04-24T05:12:50,661
2012-04-24T05:12:51,5 unhandled exception
2012-04-24T05:12:51,5
2012-04-24T05:12:51,5 [ There have been ERRORS, ARIS Server is going down ... ]
2012-04-24T05:12:51,5 Terminating ARIS Server ...
2012-04-24T05:12:51,21 ARIS Server terminated!
2012-04-24T05:12:51,21
2012-04-24T05:12:51,21 [ ARIS Server is down ]
2012-04-24T05:12:51,21
2012-04-24T05:13:38,972 Cannot init logfiles!
2012-04-24T05:13:39,19
2012-04-24T05:13:39,19 ARIS Server
2012-04-24T05:13:39,35 (c) 2012 Software AG
2012-04-24T05:13:39,35
2012-04-24T05:13:39,35
2012-04-24T05:13:39,35 [ ARIS Server Startup process ]
2012-04-24T05:13:39,35
2012-04-24T05:13:39,66 supported oem profile: ARIS
2012-04-24T05:13:39,66
2012-04-24T05:13:39,66
2012-04-24T05:13:39,566 unhandled exception
2012-04-24T05:13:39,597
2012-04-24T05:13:39,597 [ There have been ERRORS, ARIS Server is going down ... ]
2012-04-24T05:13:39,597 Terminating ARIS Server ...
2012-04-24T05:13:39,613 ARIS Server terminated!
2012-04-24T05:13:39,613
2012-04-24T05:13:39,613 [ ARIS Server is down ]
2012-04-24T05:13:39,613
2012-04-24T06:32:33,211 Cannot init logfiles!
2012-04-24T06:32:33,242
2012-04-24T06:32:33,242 ARIS Server
2012-04-24T06:32:33,242 (c) 2012 Software AG
2012-04-24T06:32:33,242
2012-04-24T06:32:33,242
2012-04-24T06:32:33,242 [ ARIS Server Startup process ]
2012-04-24T06:32:33,242
2012-04-24T06:32:33,257 supported oem profile: ARIS
2012-04-24T06:32:33,257
2012-04-24T06:32:33,257
2012-04-24T06:32:33,367 unhandled exception
2012-04-24T06:32:33,367
2012-04-24T06:32:33,367 [ There have been ERRORS, ARIS Server is going down ... ]
2012-04-24T06:32:33,367 Terminating ARIS Server ...
2012-04-24T06:32:33,367 ARIS Server terminated!
2012-04-24T06:32:33,367
2012-04-24T06:32:33,367 [ ARIS Server is down ]
2012-04-24T06:32:33,367
2012-04-24T07:03:58,34 Cannot init logfiles!
2012-04-24T07:03:58,65
2012-04-24T07:03:58,65 ARIS Server
2012-04-24T07:03:58,65 (c) 2012 Software AG
2012-04-24T07:03:58,65
2012-04-24T07:03:58,65
2012-04-24T07:03:58,65 [ ARIS Server Startup process ]
2012-04-24T07:03:58,65
2012-04-24T07:03:58,96 supported oem profile: ARIS
2012-04-24T07:03:58,96
2012-04-24T07:03:58,96
2012-04-24T07:03:58,299 unhandled exception
2012-04-24T07:03:58,299
2012-04-24T07:03:58,299 [ There have been ERRORS, ARIS Server is going down ... ]
2012-04-24T07:03:58,315 Terminating ARIS Server ...
2012-04-24T07:03:58,315 ARIS Server terminated!
2012-04-24T07:03:58,315
2012-04-24T07:03:58,315 [ ARIS Server is down ]
2012-04-24T07:03:58,315
Thanks.
Anupama
