ARIS business publisher link is opening fine to ask for username and password. once we give username and password, it bring us to another screen that shows error "An error occurred. Please contact your administrator." If I use Anonymous access to enter into the business publisher then also it gives same error. However if login with wrong password, it gives me error "Login failed. Please enter the correct user name and password " . Anyhow, business publisher is not accessible.
Following are some of the traces of stdout.log
2014-06-18 13:28:22,445 [http-9090-2] WARN org.apache.struts.action.RequestProcessor - Unhandled Exception thrown: class com.idsscheer.aris.cscommon.businesspublisher.utilities.ABPException
IT_146b005b4ad_SEVERE 2014-06-18T13:28:22,445 BPError - com.idsscheer.aris.cscommon.businesspublisher.utilities.ABPException.asABPException
Additional information:
An exception occurred in J2EE application environment.
- Servlet name: ErrorHandlerServlet
- Current request query: /businesspublisher/error?IDSConversationID=R_4
- Original request query: /businesspublisher/ABPViewConfigAction.do?IDSConversationID=R_4
- ServletException: javax.servlet.ServletException: com.idsscheer.aris.cscommon.businesspublisher.utilities.ABPException: java.lang.NullPointerException | Root cause: com.idsscheer.aris.cscommon.businesspublisher.utilities.ABPException: java.lang.NullPointerException
IT_146b005b559_SEVERE 2014-06-18T13:28:22,617 BPError - com.idsscheer.aris.businesspublisher.application.business.aris.method.ABPMethodProvider.getFilterData
Additional information:
An exception occurred in J2EE application environment.
- Servlet name: ErrorHandlerServlet
- Current request query: /businesspublisher/error?IDSConversationID=R_4
- Original request query: /businesspublisher/layouts/default/favo.jsp?IDSConversationID=R_4
- ServletException: org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp.el.ELException: An error occurred while getting property "modelFavoritesContext" from an instance of class com.idsscheer.aris.businesspublisher.application.business.common.environment.ABPEnvironmentContext | Root cause: java.lang.NullPointerException
java.lang.NullPointerException
at com.idsscheer.aris.businesspublisher.application.business.aris.method.ABPMethodProvider.getFilterData(Unknown Source)
at com.idsscheer.aris.businesspublisher.application.business.aris.method.ABPMethodProvider.getMethodImpl(Unknown Source)
at com.idsscheer.aris.businesspublisher.application.business.aris.method.ABPMethodProvider.getMethod(Unknown Source)
at com.idsscheer.aris.businesspublisher.application.business.aris.method.ABPMethodProvider.getMethod(Unknown Source)
at com.idsscheer.aris.businesspublisher.application.connectivity.export.options.ABPExportOption.getMethod(Unknown Source)