ARIS - Alfabet Interoperability

Hi,

did you check the licenses? The user needs to have the appropirate license in UMC.

Did you maintain the attribute of the database to the alfabet server?

Bye,

Frank

Hello Frank! 

Yes I've checked the licenses and the database attributes 

(I attached pictures to show you)

Thanks!

Dilcarina 

Hi,

I think the licenses are the problem.

So why there are two licenses for alfabet? Is this some kind of internal developer server?

Bye,

Frank

Uhm.. I don't know, I've asked my boss for the Interoperability licenses and he gave me those two xD 

I am working on a client who asked me to communicate ARIS and Alfabet, but I was trying to communicate first on my machine.

Maybe their licenses are different

Thanks,

Dilcarina

Hi,

since there is a support call for this issue, I suppose we will continue to care about this issue within the call. So if we found out, what the problem was, I think I can mention this afterwards in this post, so possibly, if other customer experience the same issue, the solution can be found.

Bye,

Frank

Hello!

Yes, I am going to have a support call on Thursday to solve the problem. 

Regards,

Dilcarina

Please post details on integrating ARIS and alfabet and your lessons learnt or how this issue is fixed

Hello Rayudu!

I've talked to Software AG support and they told me, on ARIS side to follow ARIS help instructions (I attached a picture to show you) and on Alfabet side you can follow the ARIS-Alfabet_Interoperability.pdf doc.

So, once both software are in different machines you should be able to access the Alfabet Application in ARIS machine and ARIS Connect in Alfabet machine - and I wasn´t.

I am not able to connect them yet but once I have news I will let you know.

Regards,

Dilcarina