DD
Hello, I get an error when I attempt to download: Unable to launch the application. The error: Unable to load resource. This happens after the java window starts.
I don't see a similar error en the FAQs. I am using Windows Vista Home Premium.
thank you
Hi,
please make sure, that you are using a JRE newer or equal to 1.6.0_10.
Furthermore, the proxy settings need to be set (user browser settings).
One remark: if receive an error message, please post also the text of it (there is a page "details" on Webstart error messages).
Bye,
Frank
Hi. Thanks for the quick reply. I have JRE 1.6.2. The proxy settings might be the problem, but I don't know what to put - my internet connection is wireless, and I have never had a problem downloading before.
the error message content is:
com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://download.ariscommunity.com/antlr.jar
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source)
at com.sun.javaws.Launcher.downloadResources(Unknown Source)
at com.sun.javaws.Launcher.prepareLaunchFile(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Hi,
ah, here we are... you do not have a sufficient JRE. Your version is too old.
Just try this in the console:
java -version
What you are using is not JRE 1.6.2 (this does not exist yet), but probably 1.6.0_2. We need 1.6.0_10 or higher.
Your can download it here.
Bye,
Frank
Even though I am using jre higher than 1.6.0_10, I am still getting the error of "unable to download XXX jar file". I am pasting the output of java -version here:
java version "1.6.0_17"
Java(TM) SE Runtime Environment (build 1.6.0_17-b04)
Java HotSpot(TM) Client VM (build 14.3-b01, mixed mode, sharing)
Can you please help me in resolving this. Frankly speaking, I am more interested in learing ARIS, than winning the contest. :-)
Hi,
the JRE you are using is sufficient.
Please do the following: open system panel, open "Java", open on the first page "Settings" and clear the Java-Cache. Make sure, that the option "leave temporary files on computer" is checked.
Also, on the first page, you can check the network settings: you need to make sure, that your proxy-settings are used.
Then, start the download again.
If that does not work, you need to cross-check with our IT department, because it is possible that the access is blocked via proxy or firewall.
Bye,
Frank
