Install problem

Hi,

Please try this:

Go to your user profile: e.g. "C:\Documents and settings\<your user>\ARISExpress". In this directory, delete the "server" folder. Start Express again.

Did that help?

Bye,

Frank

Yes that fixed it.

My laptop was rebuilt and the restore must have brought over old folders from previous ARIS Express install into my user folder

Many Thanks

Lawrence

hi

please help me.

i want to use Aris Express for my project.but i can't download it beacuase i installed  jdk1.6 then i click on aris express download ,after 5 minutes , unable to launch the application .

lanuch file:

<?xml version="1.0" encoding="UTF-8"?>

<jnlp spec="1.0+" codebase="http://download.ariscommunity.com" href="express.jnlp">

  <information>

    <title>ARIS Express 2.0</title>

    <vendor>IDS Scheer AG</vendor>

    <homepage href="http://www.ids-scheer.com"/>

    <description>Model your business by using ARIS Express.</description>

    <description kind="short">Model your business by using ARIS Express.</description>

    <icon kind="shortcut" href="alogo.ico"/>

    <icon kind="splash" href="splash.gif"/>

    <offline-allowed/>

    <shortcut online="false">

      <desktop/><!-- create desktop shortcut -->

      <menu submenu="ARIS Express"/> <!-- create menu item for this app -->

    </shortcut>

 <association extensions="adf" mime-type="x-application/adf">

  <description kind="short">ARIS Document File</description>

  <icon href="adf.ico"/>

 </association>

  </information>

   

  <security>

    <all-permissions/>

  </security>

exception

com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://download.ariscommunity.com/activation.jar

 at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

 at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)

 at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)

 at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)

 at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)

 at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source)

 at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source)

 at com.sun.javaws.Launcher.downloadResources(Unknown Source)

 at com.sun.javaws.Launcher.prepareLaunchFile(Unknown Source)

 at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

 at com.sun.javaws.Launcher.launch(Unknown Source)

 at com.sun.javaws.Main.launchApp(Unknown Source)

 at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

 at com.sun.javaws.Main$1.run(Unknown Source)

 at java.lang.Thread.run(Unknown Source)

 

thanks alot

 Hi,

which version of JRE 1.6 did you install? You need to have 1.6.0_10 or newer.

Bye,

Frank

thanks alot for guidance but i have this problem because my JRE version is

Java Platform Standard Edition 6 Version 1.6.0 (build 1.6.0-b105)

copy right 2006 sun company

i think my jre can not to find aris's server.

please help me

thanks

Hi,

the version seems to be to old. Unfortunatly, your JRE (on Ubuntu?) does not display the full version.

You need to update to a newer version, please visit www.java.com

Bye,

Frank

hi

I have one question for install ARIS 6.1(Collaborative Suite).i want to know which requirments is needed for before install this.

i installed this package but i click on Aris6.1.exe ,it shows this error:

the procedure entry point_resetkoflw could not be located in the dynamic link library msvcrt.dll

please help me

Hi Sanaz,

sorry, this thread is about Express installation problem, not about ARIS Toolset.

Please contact your support partner.

Bye,

Frank