IS

Hello!

I'm trying to set connection from client (9.8.7) in external net to design server (9.8.7) which is in domain net behind reverse proxy. Opened port is 80. Proxy does not require login procedure. Connection via browser is OK: I can enter umc. But when I try to connect via aris designer (installed or downloaded from server) I see message "there is no server on port you specified".

Log file messages:

org.apache.http.HttpException: Did not receive successful HTTP response: status code = HttpResponseProxy{HTTP/1.1 500 Internal Server Error

2016-12-23 11:30:40,901 com.aris.modeling.common.core.ADebug.println(ADebug.java:87) - ARIS Site at arisds01.domain.com:443 available ...

Full log file is attached. Please, help.

P.S. Local domain clients can connect normally.

BR, Ilya.

by Runé Becker
Badge for 'Mastermind' achievement
Posted on Fri, 12/23/2016 - 13:04

Dear Ilya,

I suggest to open a support ticket to resolve this issue, because there's probably further inspection of your ARIS configuration and other log files needed. Please open a support ticket on Empower/eService https://empower.softwareag.com/.

Cheers

Rune

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks
  • Profile picture for user frankweise
  • Profile picture for user Henrik Buckler
  • Profile picture for user UffeK
  • SS
  • MZ
  • PacMan

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock