KM

Hi All,

I am trying to install ALFABET 10.0 and getting an error.

OS: WINDOWS 2008 R2

Database: SQL 2016 Standard Edition

 

When I am trying to connect ALfabet administrator to the Alfabet database, I am getting an error:

"The database is incompatible with the current version of the system. Please contact Empower eService for further information".

 

Please guide and Thanks in advance.

Regards,

Kaushik

 

 

 

by Runé Becker
Badge for 'Mastermind' achievement
Posted on Fri, 11/17/2017 - 18:16

Dear Kaushik,

Alfabet is not part of the ARIS Community. They have their own Alfabet Online Forum: http://usergroup.alfabet.com/

However, as the error message suggests, technical support should be requested via Empower/eService. Empower is Software AG's customer portal where you can raise a support ticket which is followed up by an email conversation: https://empower.softwareag.com/

Cheers

Rune

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