Hi All,

I am trying to install ALFABET 10.0 and getting an error.


Database: SQL 2016 Standard Edition


When I am trying to connect ALfabet administrator to the Alfabet database, I am getting an error:

"The database is incompatible with the current version of the system. Please contact Empower eService for further information".


Please guide and Thanks in advance.






by Runé Becker
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Posted on Fri, 11/17/2017 - 18:16

Dear Kaushik,

Alfabet is not part of the ARIS Community. They have their own Alfabet Online Forum:

However, as the error message suggests, technical support should be requested via Empower/eService. Empower is Software AG's customer portal where you can raise a support ticket which is followed up by an email conversation:




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